Concierge Jobs in Grand Ledge, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- East Lansing, MI (16 miles from Grand Ledge, MI)
- 2 hours ago
- East Lansing, MI (16 miles from Grand Ledge, MI)
- 2 hours ago
Then a position in Concierge Services at Burcham Hills may be the right fit for you!...
Seasonal Customer Experience Representative Lansing Airport
- Lansing, MI (10 miles from Grand Ledge, MI)
- 16 days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 16 days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the last 3 years No drug or alcohol related convictions...
- Lansing, MI (10 miles from Grand Ledge, MI)
- 24 days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 24 days ago
Cadillac Concierge is required to be trained on CTA process and the OnTrac system....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Lansing, MI (10 miles from Grand Ledge, MI)
- 45+ days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 45+ days ago
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Demographic Data for Grand Ledge, MI
Moving to Grand Ledge, MI? Find some basic demographic data about Grand Ledge, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Grand Ledge, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Grand Ledge, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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