Concierge Jobs in Holt, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Lansing, MI (6 miles from Holt, MI)
- 6 days ago
- Lansing, MI (6 miles from Holt, MI)
- 6 days ago
Description: Positions Location: East Lansing, MI Job Description General Purpose of Job: Concierge is the lead on the Concierge Desk at the MAC....
- East Lansing, MI (10 miles from Holt, MI)
- 9 days ago
- East Lansing, MI (10 miles from Holt, MI)
- 9 days ago
is the lead on the Concierge Desk at the MAC....
- Grand Ledge, MI (13 miles from Holt, MI)
- 9 days ago
- Grand Ledge, MI (13 miles from Holt, MI)
- 9 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Lansing, MI (6 miles from Holt, MI)
- 10 days ago
- Lansing, MI (6 miles from Holt, MI)
- 10 days ago
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Adecco Customer Care Agent (8 am-5pm, M-F) in Holt , Michigan Join our dedicated energy team as a Remote Customer Care Agent, where you'll help deliver an exceptional customer experience by...
Color & Curl Concierge Cosmoprof 66246
- Lansing, MI (6 miles from Holt, MI)
- 90+ days ago
- Lansing, MI (6 miles from Holt, MI)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Holt, MI
Moving to Holt, MI? Find some basic demographic data about Holt, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Holt, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Holt, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Driving
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills