Concierge Jobs in Lapeer, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Lake Orion, MI (22 miles from Lapeer, MI)
- 16 days ago
- Lake Orion, MI (22 miles from Lapeer, MI)
- 16 days ago
We are looking for a Concierge to join our team! As our concierge, you'll be the superhero behind the front desk....
Membership Concierge (Opening Shift)
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 19 days ago
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 19 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 21 days ago
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 21 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 21 days ago
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 21 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 21 days ago
- Rochester Hills, MI (24 miles from Lapeer, MI)
- 21 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Clarkston, MI (23 miles from Lapeer, MI)
- 22 days ago
- Clarkston, MI (23 miles from Lapeer, MI)
- 22 days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Clarkston, MI (23 miles from Lapeer, MI)
- 25 days ago
- Clarkston, MI (23 miles from Lapeer, MI)
- 25 days ago
Join the Wellbridge of Clarkston team! This position is responsible for providing assistance in all food functions as directed and in accordance with established food policies and procedures. Main...
- Romeo, MI (20 miles from Lapeer, MI)
- 30+ days ago
- Romeo, MI (20 miles from Lapeer, MI)
- 30+ days ago
The Concierge will assist residents by creating a welcoming and engaged community, with each resident involved and connected. The overall goal is to eliminate boredom and loneliness....
Demographic Data for Lapeer, MI
Moving to Lapeer, MI? Find some basic demographic data about Lapeer, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Lapeer, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Lapeer, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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