Concierge Jobs in Roseville, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge for Senior Living Community
- Allen Park, MI (22 miles from Roseville, MI)
- 2 days ago
- Allen Park, MI (22 miles from Roseville, MI)
- 2 days ago
Responsibilities/Qualifications Maple Heights Retirement Community in Allen Park, MI is looking for a Lead Concierge....
Patient Coordinator I Concierge Service - McLaren Careers
- Southfield, MI (18 miles from Roseville, MI)
- 5 days ago
- Southfield, MI (18 miles from Roseville, MI)
- 5 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
Patient Coordinator I Concierge Service
- Southfield, MI (18 miles from Roseville, MI)
- 6 days ago
- Southfield, MI (18 miles from Roseville, MI)
- 6 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
- Detroit, MI (12 miles from Roseville, MI)
- 9 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 9 days ago
The Concierge is the face of the restaurant. You will be the first smile they see upon entering and the last goodbye they hear before leaving!...
- Detroit, MI (12 miles from Roseville, MI)
- 13 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 13 days ago
Job Description POSITION OVERVIEW The concierge serves as a customer service/sales consultant....
- Troy, MI (12 miles from Roseville, MI)
- 16 days ago
- Troy, MI (12 miles from Roseville, MI)
- 16 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
- Livonia, MI (24 miles from Roseville, MI)
- 17 days ago
- Livonia, MI (24 miles from Roseville, MI)
- 17 days ago
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
Front Desk Concierge - Part Time
- Detroit, MI (12 miles from Roseville, MI)
- 21 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 21 days ago
This is a blended position that includes responsibilities as both concierge and hotel receptionist....
Membership Concierge (Opening Shift)
- Rochester Hills, MI (18 miles from Roseville, MI)
- 21 days ago
- Rochester Hills, MI (18 miles from Roseville, MI)
- 21 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Detroit, MI (12 miles from Roseville, MI)
- 22 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 22 days ago
Job Description POSITION OVERVIEW The concierge serves as a customer service/sales consultant....
- Rochester Hills, MI (18 miles from Roseville, MI)
- 24 days ago
- Rochester Hills, MI (18 miles from Roseville, MI)
- 24 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Rochester Hills, MI (18 miles from Roseville, MI)
- 24 days ago
- Rochester Hills, MI (18 miles from Roseville, MI)
- 24 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Rochester Hills, MI (18 miles from Roseville, MI)
- 24 days ago
- Rochester Hills, MI (18 miles from Roseville, MI)
- 24 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Farmington Hills, MI (24 miles from Roseville, MI)
- 26 days ago
- Farmington Hills, MI (24 miles from Roseville, MI)
- 26 days ago
Rose Senior Living Farmington Hills is recruiting for a hospitality focused Concierge....
- Romeo, MI (23 miles from Roseville, MI)
- 30+ days ago
- Romeo, MI (23 miles from Roseville, MI)
- 30+ days ago
The Concierge will assist residents by creating a welcoming and engaged community, with each resident involved and connected. The overall goal is to eliminate boredom and loneliness....
Demographic Data for Roseville, MI
Moving to Roseville, MI? Find some basic demographic data about Roseville, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Roseville, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Roseville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Safety Training
- People Oriented
- Long-Term Disability
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Cash Handling
- Reimbursement
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Closing
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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