Concierge Jobs in Ypsilanti, MI

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-10 of 10 Jobs

Membership Concierge Opening Shifts (4am)

  • Novi, MI (19 miles from Ypsilanti, MI)
  • 6 hours ago
  • Novi, MI (19 miles from Ypsilanti, MI)
  • 6 hours ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Employer Sponsored Concierge

  • Novi, MI (19 miles from Ypsilanti, MI)
  • 1 day ago
  • Novi, MI (19 miles from Ypsilanti, MI)
  • 1 day ago

In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....

Concierge

  • Livonia, MI (17 miles from Ypsilanti, MI)
  • 2 days ago
  • Livonia, MI (17 miles from Ypsilanti, MI)
  • 2 days ago

Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...

Employer Sponsored Concierge

  • Novi, MI (19 miles from Ypsilanti, MI)
  • 2 days ago
  • Novi, MI (19 miles from Ypsilanti, MI)
  • 2 days ago

In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....

Concierge- The Vanguard, Ann Arbor, MI

  • Ann Arbor, MI (12 miles from Ypsilanti, MI)
  • 8 days ago
  • Ann Arbor, MI (12 miles from Ypsilanti, MI)
  • 8 days ago

Offer services of ticket agencies, limousine service and tour guide organizations to guests. Service each guest comment/complaint according to procedure - escort and service VIP guests....

Golf Concierge - The Cardinal Golf Course

  • Plymouth, MI (11 miles from Ypsilanti, MI)
  • 9 days ago
  • Plymouth, MI (11 miles from Ypsilanti, MI)
  • 9 days ago

Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Golf Concierge to join our team! SBL is an organization whose success is rooted in its service culture....

Membership Concierge

  • Garden City, MI (16 miles from Ypsilanti, MI)
  • 16 days ago
  • Garden City, MI (16 miles from Ypsilanti, MI)
  • 16 days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Gatehouse Concierge

  • Farmington Hills, MI (23 miles from Ypsilanti, MI)
  • 25 days ago
  • Farmington Hills, MI (23 miles from Ypsilanti, MI)
  • 25 days ago

Beztak is looking to hire a Gatehouse Concierge to join our team. This position is responsible for monitoring access to the community while providing positive and professional customer service....

Social Bay Concierge

  • Livonia, MI (17 miles from Ypsilanti, MI)
  • 30+ days ago
  • Livonia, MI (17 miles from Ypsilanti, MI)
  • 30+ days ago

POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...

On-Call Concierge

  • Farmington Hills, MI (23 miles from Ypsilanti, MI)
  • 30+ days ago
  • Farmington Hills, MI (23 miles from Ypsilanti, MI)
  • 30+ days ago

Rose Senior Living Farmington Hills is recruiting for a hospitality focused Concierge....

Demographic Data for Ypsilanti, MI

Moving to Ypsilanti, MI? Find some basic demographic data about Ypsilanti, MI below.


Local
National
107,962
1,444
Medium/Lg

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Il lavoro di un Luxury Concierge
Chi e Santi Roggio?Santi Roggio, Head Concierge del Grand Hotel Timeo di Taormina, a Belmond Hotel, e Presidente della FAIPA Chiavi d'Oro della Regione Sicilia.Cosa imparerai da Santi?Se il...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...

Salary for Concierge Jobs in Ypsilanti, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Ypsilanti, MI offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Ypsilanti, MI
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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