Concierge Jobs in Ypsilanti, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Membership Concierge Opening Shifts (4am)
- Novi, MI (19 miles from Ypsilanti, MI)
- 6 hours ago
- Novi, MI (19 miles from Ypsilanti, MI)
- 6 hours ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Novi, MI (19 miles from Ypsilanti, MI)
- 1 day ago
- Novi, MI (19 miles from Ypsilanti, MI)
- 1 day ago
In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....
- Livonia, MI (17 miles from Ypsilanti, MI)
- 2 days ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 2 days ago
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
- Novi, MI (19 miles from Ypsilanti, MI)
- 2 days ago
- Novi, MI (19 miles from Ypsilanti, MI)
- 2 days ago
In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....
Concierge- The Vanguard, Ann Arbor, MI
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 8 days ago
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 8 days ago
Offer services of ticket agencies, limousine service and tour guide organizations to guests. Service each guest comment/complaint according to procedure - escort and service VIP guests....
Golf Concierge - The Cardinal Golf Course
- Plymouth, MI (11 miles from Ypsilanti, MI)
- 9 days ago
- Plymouth, MI (11 miles from Ypsilanti, MI)
- 9 days ago
Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Golf Concierge to join our team! SBL is an organization whose success is rooted in its service culture....
- Garden City, MI (16 miles from Ypsilanti, MI)
- 16 days ago
- Garden City, MI (16 miles from Ypsilanti, MI)
- 16 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 25 days ago
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 25 days ago
Beztak is looking to hire a Gatehouse Concierge to join our team. This position is responsible for monitoring access to the community while providing positive and professional customer service....
- Livonia, MI (17 miles from Ypsilanti, MI)
- 30+ days ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 30+ days ago
POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 30+ days ago
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 30+ days ago
Rose Senior Living Farmington Hills is recruiting for a hospitality focused Concierge....
Demographic Data for Ypsilanti, MI
Moving to Ypsilanti, MI? Find some basic demographic data about Ypsilanti, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Ypsilanti, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Ypsilanti, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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