Concierge Jobs in Minnesota
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Greet residents and guests in a courteous and friendly manner as they enter the building Become familiar and provide recommendations to residents on community...
Overview We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent....
As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support....
We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience....
The Guest Service Specialist ensures the efficient flow of 24-hour communications by processing calls through Lakeview Hospital and monitoring the alarms and security of the Curve Crest, Somerset, and...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Responsibilities As a Concierge Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs....
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience....
The Guest Services Associate will maintain a thorough working knowledge of the facility, the plays, special events, and ancillary programming to provide excellent guest service....
The City of Saint Peter is now hiring for Guest Service Specialist Under the general supervision of the Recreation and Leisure Services Director, the Guest Services Specialist is responsible for providing...
Demographic Data for Minnesota
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Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Minnesota
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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