Concierge Jobs in Minnesota
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Job Overview: A Customer Care Agent supports all customer types by providing timely and accurate service to ensure excellent service standards. Highlights of your role: Maintain a positive,...
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
As a Concierge Coordinator you will provide superior guest service to all guests, both in person and over the phone!...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
aAs the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support....
As a Concierge Coordinator you will provide superior guest service to all guests, both in person and over the phone!...
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Beauty Concierge - Shoppes at Knollwood Rack
- Saint Louis Park, MN
- 3 days ago
- Saint Louis Park, MN
- 3 days ago
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Essential Job Responsibilities: Greets all persons entering the facility in a professional and courteous manner....
Job Summary The primary responsibility of the Suite Concierge is to provide exceptional service to all guests before, during, and after events at Target Center....
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Havenwood of Maple Grove is recruiting for a hospitality focused Concierge....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are...
Demographic Data for Minnesota
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Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Minnesota
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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