Concierge Jobs in Hamburg, NY

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

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Customer Experience Representative - Buffalo Airport

  • Cheektowaga, NY (11 miles from Hamburg, NY)
  • 2 days ago
  • Cheektowaga, NY (11 miles from Hamburg, NY)
  • 2 days ago

services, or administrative suppor Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years No drug or alcohol related...

Customer Experience Representative - Buffalo Airport

  • Buffalo, NY (13 miles from Hamburg, NY)
  • 4 days ago
  • Buffalo, NY (13 miles from Hamburg, NY)
  • 4 days ago

services, or administrative suppor Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years No drug or alcohol related...

Customer Experience Representative - Buffalo Airport - Full Time

  • Buffalo, NY (13 miles from Hamburg, NY)
  • 4 days ago
  • Buffalo, NY (13 miles from Hamburg, NY)
  • 4 days ago

services, or administrative support Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years No drug or alcohol related...

Customer Experience Representative

  • Buffalo, NY (13 miles from Hamburg, NY)
  • 5 days ago
  • Buffalo, NY (13 miles from Hamburg, NY)
  • 5 days ago

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...

Admissions Concierge

  • West Seneca, NY (11 miles from Hamburg, NY)
  • 15 days ago
  • West Seneca, NY (11 miles from Hamburg, NY)
  • 15 days ago

: An Admissions Concierge welcomes new residents and their families into the facility and makes daily rounds to discuss resident concerns or issues....

Guest Service Specialist

  • Grand Island, NY (22 miles from Hamburg, NY)
  • 30+ days ago
  • Grand Island, NY (22 miles from Hamburg, NY)
  • 30+ days ago

Follow the daily procedure for opening and closing of the guest service center, including ensuring a clean and orderly guest service center and environment....

Social Bay Concierge

  • Buffalo, NY (13 miles from Hamburg, NY)
  • 30+ days ago
  • Buffalo, NY (13 miles from Hamburg, NY)
  • 30+ days ago

POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...

Sales Associate -COLOR & CURL CONCIERGE 06015

  • Amherst, NY (19 miles from Hamburg, NY)
  • 60+ days ago
  • Amherst, NY (19 miles from Hamburg, NY)
  • 60+ days ago

Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...

Color & Curl Concierge Cosmoprof 06016

  • West Seneca, NY (11 miles from Hamburg, NY)
  • 90+ days ago
  • West Seneca, NY (11 miles from Hamburg, NY)
  • 90+ days ago

Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...

Demographic Data for Hamburg, NY

Moving to Hamburg, NY? Find some basic demographic data about Hamburg, NY below.


Local
National
44,053
910
Medium

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Corso Completo sul Concierge in Hotel
Chi e Santi Roggio?Santi Roggio, Head Concierge del Grand Hotel Timeo di Taormina, a Belmond Hotel, e Presidente della FAIPA Chiavi d'Oro della Regione Sicilia.Cosa imparerai da Santi?Se il...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...

Salary for Concierge Jobs in Hamburg, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Hamburg, NY offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.6%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Hamburg, NY
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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