Concierge Jobs in New York
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Minimum 3 years Concierge or Guest Services experience in a New York City full-service boutique or luxury hotel environment requiring in-depth interaction with guests required....
Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge...
Additional Skills Concierge Hospitality...
Full Time Customer Experience Representative - JFK Airport
- Jamaica, NY
- 1 day ago
- Jamaica, NY
- 1 day ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
services, or administrative suppor Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years No drug or alcohol related...
Customer Experience Representative - Buffalo Airport - Full Time
- Buffalo, NY
- 1 day ago
- Buffalo, NY
- 1 day ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years No drug or alcohol related...
The Concierge is a representative of Alamo Drafthouse and is responsible for upholding our Core Values at all times....
Concierge Primary Care and Pediatrics - Physician - Hudson Yards - Manhattan, NY
- New York, NY
- 2 days ago
- New York, NY
- 2 days ago
Description Mount Sinai Solutions seeks a Concierge Primary Care Physician to provide care to children and adults!...
Job Title UNION, Concierge Class A Job Description Summary The Union Concierge will work for Cushman & Wakefield as a temporary union employee for no more than 5 months of employment....
Concierge Family Medicine and Pediatrics - Physician - Hudson Yards - Manhattan, NY
- New York, NY
- 2 days ago
- New York, NY
- 2 days ago
Description Mount Sinai Solutions seeks a Concierge Primary Care Physician to provide care to children and adults!...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Assists guests in all guest service matters including concierge requests. Monitors and processes visitor and registration requests utilizing a centralized email inbox....
Express Employment in Tarrytown NY is currently seeking Concierge/Security staff to join our team at a prestigious luxury residential building in White Plains, NY....
We are seeking a Seasonal Courtside Concierge to play a valuable part of our team during the 2024 US Open! Responsibilities: The Role Provide VIP clients with one-on-one attention....
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in New York
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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