Concierge Jobs in New York
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Description The Coordinator, Omni Marketing Operations will support the Account Director in the daytoday operations of driving omni sales and initiatives for their retailers. In partnership with...
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge...
Demonstrate previous spa concierge and/or other spa work experience and strong work ethic and reliability. 7....
Our client, an alternative management firm in Lower Manhattan, is seeking a Hospitality Assistant. The hours are 7/7:30am - 3/3:30pm five days in their office. Responsibilities: Set up internal...
Client Service III Representative- Lobby Reception Concierge desk
- New York, NY
- 1 day ago
- New York, NY
- 1 day ago
About the Role Advanced proficiency in site operations and procedures with strong communication skills and the ability to receive and address client concerns in an effective and timely manner....
Responsibilities Hudson Yard’s Guest Service team is currently seeking a Lead Guest Services Associate who will be responsible for interacting with customers and the GSA team....
Concierge/Security Sunday- Thursday / Overnight
- Briarcliff Manor, NY
- 2 days ago
- Briarcliff Manor, NY
- 2 days ago
Company Description A great company and community atmosphere! Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we...
Job Summary As a Concierge Ambassador, you will establish a warm, welcome, and professional atmosphere for all clients, recruits, customers and employees....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Job Summary As a Concierge Ambassador, you will establish a warm, welcome, and professional atmosphere for all clients, recruits, customers and employees....
Apply Description Concierge Floater Introduction Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing...
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in New York
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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