Concierge Jobs in Hendersonville, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge - Full Time - Asheville, NC
- Asheville, NC (15 miles from Hendersonville, NC)
- 28 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 28 days ago
Responsibilities include but are not limited to: Policies/Procedures/Administration Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service...
- Asheville, NC (15 miles from Hendersonville, NC)
- 30+ days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 30+ days ago
Ensure that all guests are checked in/out in a friendly efficient and courteous manner. Process guest payments....
Guest Services Associate (Club)
- Asheville, NC (15 miles from Hendersonville, NC)
- 45+ days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 45+ days ago
Are you looking for a fun, upbeat, and family oriented environment? Look no further, the Asheville Racquet Club-South is full of energetic and happy members and staff. It is a decently fast paced...
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Demographic Data for Hendersonville, NC
Moving to Hendersonville, NC? Find some basic demographic data about Hendersonville, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hendersonville, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hendersonville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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