Concierge Jobs in Monroe, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge Services/Support Associate - Part Time - SouthPark Mall
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
Job Summary At Belk we have a vision to reimagine the department store. As a Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for...
- Charlotte, NC (20 miles from Monroe, NC)
- 9 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 9 days ago
Details about the Concierge/Receptionist position we are hiring for: The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner – whether this be in-person or over the phone...
- Charlotte, NC (20 miles from Monroe, NC)
- 14 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 14 days ago
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take...
Customer Experience Concierge, Centurion Lounge - CLT
- Charlotte, NC (20 miles from Monroe, NC)
- 14 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 14 days ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
- Charlotte, NC (20 miles from Monroe, NC)
- 14 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 14 days ago
Member Success Concierges are integral in promoting a positive experience for BNI Members at all stages of their Membership....
Concierge Performance Associate (11a-8p or 12p-9pm with weekends required)
- Charlotte, NC (20 miles from Monroe, NC)
- 18 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 18 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Concierge Performance Associate (11a-8p or 12p-9pm with weekends required) PRIMARY PURPOSE: To assist Property Repair Solutions...
Concierge Primary Care Group - Charlotte
- Charlotte, NC (20 miles from Monroe, NC)
- 19 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 19 days ago
Employed Concierge Group Position Highlights: * Concierge Primary Care * Average no more than 10 patients per day!...
Charlotte, North Carolina Adult Concierge Medicine Choose Your Schedule
- Charlotte, NC (20 miles from Monroe, NC)
- 22 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 22 days ago
100% outpatient concierge opportunity Adult concierge practice that has been around for 20+ years Huge flexibility - choose your schedule!!...
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
Job Summary The concierge is a critical link to guest satisfaction....
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs....
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
Coordinate and conduct Theatre tours for members Collaborate with the Box Office Manager to effectively manage the Ticketmaster/Archtics CRM Coordinate with the Guest Services team to fulfill member...
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
Weekend Evening Concierge Resident Concierge & Front Desk Charlotte, NC At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....
Demographic Data for Monroe, NC
Moving to Monroe, NC? Find some basic demographic data about Monroe, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Monroe, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Monroe, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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