Concierge Jobs in Monroe, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Charlotte, NC (20 miles from Monroe, NC)
- 17 hours ago
- Charlotte, NC (20 miles from Monroe, NC)
- 17 hours ago
., Guest Services, Engineering, Food & Beverage) to support administrative needs....
- Charlotte, NC (20 miles from Monroe, NC)
- 17 hours ago
- Charlotte, NC (20 miles from Monroe, NC)
- 17 hours ago
Additional Information Pay: up to $19.61/hour; Cross-training available; Open availability needed; Free Parking & Meals Job Number 24214789 Job Category Rooms & Guest Services Operations Location Charlotte...
- Charlotte, NC (20 miles from Monroe, NC)
- 20 hours ago
- Charlotte, NC (20 miles from Monroe, NC)
- 20 hours ago
service requests. o Address guest inquiries and concerns promptly and efficiently. o Resolve guest complaints and issues in a timely manner....
Resident Services Package Concierge
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
Our Resident Services Package Concierge Benefits Include: Up to 6% matching on our 403B retirement plan Medical/ Dental/ Vision/ LIFE/ Short Term and Long Term Disability (for FT team members) Free...
- Charlotte, NC (20 miles from Monroe, NC)
- 2 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 2 days ago
Here are a few of the daily responsibilities of a Concierge: Provide ongoing telephone coverage....
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Charlotte, NC (20 miles from Monroe, NC)
- 4 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 4 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Registered Nurse - Atrium Health Kenilworth Concierge Care Division PRN
- Charlotte, NC (20 miles from Monroe, NC)
- 5 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 5 days ago
Job Summary The RN Clinical Nurse I/Ambulatory provides professional nursing care through skillful assessment, diagnosis, outcomes identification, planning, implementation, and evaluation in the...
Care Concierge - Medical Assistant
- Charlotte, NC (20 miles from Monroe, NC)
- 7 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 7 days ago
The Care Concierge will often have the single most interactions with our patients and their family members in the community....
- Charlotte, NC (20 miles from Monroe, NC)
- 10 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 10 days ago
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
100% Outpatient Concierge Opening Average 4-6 Patients a Day Charlotte, NC JO-2503-11973
- Charlotte, NC (20 miles from Monroe, NC)
- 16 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 16 days ago
Join a team of 9 physicians 100% outpatient concierge opportunity Huge flexibility - choose your schedule!!...
Weekend Overnight Resident Concierge
- Charlotte, NC (20 miles from Monroe, NC)
- 22 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 22 days ago
Primary Responsibilities: As the Resident Concierge, you're the first person prospects and residents meet when they come home....
- Charlotte, NC (20 miles from Monroe, NC)
- 23 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 23 days ago
As a Coinbase Concierge Agent, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers....
Concierge Services/Support Associate - Part Time - SouthPark Mall
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
Job Summary At Belk we have a vision to reimagine the department store. As a Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for...
Weekend Overnight Concierge New
- Charlotte, NC (20 miles from Monroe, NC)
- 26 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 26 days ago
Weekend Overnight Concierge Resident Concierge & Front Desk Charlotte, NC At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....
Demographic Data for Monroe, NC
Moving to Monroe, NC? Find some basic demographic data about Monroe, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Monroe, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Monroe, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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