Concierge Jobs in Southport, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge - Carolina Bay At Autumn Hall
- Wilmington, NC (21 miles from Southport, NC)
- 16 days ago
- Wilmington, NC (21 miles from Southport, NC)
- 16 days ago
Liberty Cares With Compassion Liberty Senior Living is currently seeking an experienced: CONCIERGE Part Time, Nights Job Summary: Due to the nature of the job, a high degree of confidentiality is expected...
- Wilmington, NC (21 miles from Southport, NC)
- 19 days ago
- Wilmington, NC (21 miles from Southport, NC)
- 19 days ago
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Customer Experience Representative - ILM
- Wilmington, NC (21 miles from Southport, NC)
- 45+ days ago
- Wilmington, NC (21 miles from Southport, NC)
- 45+ days ago
services, or administrative support Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years and no drug or alcohol...
Demographic Data for Southport, NC
Moving to Southport, NC? Find some basic demographic data about Southport, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Southport, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Southport, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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