Concierge Jobs in Mentor, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge Physician - Westside - Primary Care
- Madison, OH (15 miles from Mentor, OH)
- 1 day ago
- Madison, OH (15 miles from Mentor, OH)
- 1 day ago
DescriptionPosition Location: Cleveland, Ohio - WestsidePosition Type: Full-time PhysicianSpecialty: Concierge Primary CareThrough our UH Select primary care program, UH concierge doctors provide medical...
- Cleveland, OH (22 miles from Mentor, OH)
- 8 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 8 days ago
Concierge, Campus Center Department: Campus President's Office Location: Metropolitan Campus Reports To: Manager, Campus Scheduling Recruitment Type: External/Internal Requisition ID: req5879 Employment...
Concierge Physician - Westside - Primary Care
- Cleveland, OH (22 miles from Mentor, OH)
- 10 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 10 days ago
Position Location\: Cleveland, Ohio - Westside Position Type\: Full-time Physician Specialty\: Concierge Primary Care Through our UH Select primary care program, UH concierge doctors provide medical...
- Beachwood, OH (16 miles from Mentor, OH)
- 15 days ago
- Beachwood, OH (16 miles from Mentor, OH)
- 15 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Concierge Performance Associate (11a-8p or 12p-9pm with weekends required)
- Cleveland, OH (22 miles from Mentor, OH)
- 19 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 19 days ago
Sedgwick Concierge Performance Associate (11a-8p or 12p-9pm with weekends required) in Cleveland , Ohio Taking care of people is at the heart of everything we do, and we start by taking care of you,...
Parking Concierge/Cleveland Clinic/Fairview Hospital
- Cleveland, OH (22 miles from Mentor, OH)
- 29 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 29 days ago
regarding the location while providing exceptional guest service in an attentive, friendly and efficient manner....
- Beachwood, OH (16 miles from Mentor, OH)
- 45+ days ago
- Beachwood, OH (16 miles from Mentor, OH)
- 45+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
- Concord Township, OH (10 miles from Mentor, OH)
- 60+ days ago
- Concord Township, OH (10 miles from Mentor, OH)
- 60+ days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
3rd Shift Concierge- The Flats at East Bank
- Cleveland, OH (22 miles from Mentor, OH)
- 60+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 60+ days ago
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge...
- Cleveland, OH (22 miles from Mentor, OH)
- 90+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 90+ days ago
Find your joy here, at COMMUNITY, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company...
Concierge, Campus Services & Retail Operations
- Cleveland, OH (22 miles from Mentor, OH)
- 90+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 90+ days ago
Concierge, Campus Services & Retail Operations Department: Campus Services and Retail Operations Location: District Administration Reports To: Supervisor, Campus Service & Retail Operations Recruitment...
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Mentor, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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