Concierge Jobs in Hershey, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Guest Services Associate / Night Auditor
- Harrisburg, PA (13 miles from Hershey, PA)
- 7 hours ago
- Harrisburg, PA (13 miles from Hershey, PA)
- 7 hours ago
Summary Responsible for performing close of day procedures for the hotel along with performing Guest Service duties....
- Palmyra, PA (3 miles from Hershey, PA)
- 4 days ago
- Palmyra, PA (3 miles from Hershey, PA)
- 4 days ago
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post in Palmyra, PA?...
- Lancaster, PA (21 miles from Hershey, PA)
- 9 days ago
- Lancaster, PA (21 miles from Hershey, PA)
- 9 days ago
DoubleTree Resort by Hilton Hotel Lancaster 2400 Willow Street Pike Lancaster, PA 17602 185 Room Resort Managed By Willow Valley Associates Travel the world with discounts at Hilton-brand hotels!...
Guest Relations/Concierge Associates Degree Required
- Harrisburg, PA (13 miles from Hershey, PA)
- 11 days ago
- Harrisburg, PA (13 miles from Hershey, PA)
- 11 days ago
Answer incoming calls promptly: Courteously address inquiries from prospective and current residents with the utmost professionalism....
Color & Curl Concierge- CosmoProf 06719
- Mechanicsburg, PA (20 miles from Hershey, PA)
- 19 days ago
- Mechanicsburg, PA (20 miles from Hershey, PA)
- 19 days ago
Id : 30769, Title : Color & Curl Concierge- CosmoProf 06719, Category : 1RO - Retail Operations, RequisitionType : CosmoProf Careers/SBH Careers, JobGrade : null, RequisitionId : ...352, ExternalPostedStartDate...
Patient Concierge, Women's Health
- Lawn, PA (6 miles from Hershey, PA)
- 23 days ago
- Lawn, PA (6 miles from Hershey, PA)
- 23 days ago
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to...
Tour Guide & Hospitality Assistant, Admissions (Summer) - $11.00/hour
- Mechanicsburg, PA (20 miles from Hershey, PA)
- 25 days ago
- Mechanicsburg, PA (20 miles from Hershey, PA)
- 25 days ago
Tour Guide & Hospitality Assistant, Admissions (Summer) - $11.00/hour Position Type Student Number of Open Positions Multiple Department Admissions Office (2540) Campus Main Campus (Grantham)...
Part Time Hotel Guest Services Representative
- York, PA (20 miles from Hershey, PA)
- 30+ days ago
- York, PA (20 miles from Hershey, PA)
- 30+ days ago
As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source...
Guest Services Associate - FT/PT - DoubleTree Resort, Lancaster
- Lancaster, PA (21 miles from Hershey, PA)
- 30+ days ago
- Lancaster, PA (21 miles from Hershey, PA)
- 30+ days ago
*Job Title: * Guest Service Associate *Department: * Guest Services *Location: * DoubleTree Resort *Reports To: * GS Manager FLSA Status: Non-Exempt Pay Grade : 7 Summary Accommodates Guests of the...
- Lebanon, PA (11 miles from Hershey, PA)
- 45+ days ago
- Lebanon, PA (11 miles from Hershey, PA)
- 45+ days ago
Company DescriptionPrimeTalent,Recruitment AgencyJob Description PrimeTalent is Hiring We are hiring a Customer Care Agent in Nahr El Mote Area.Key Responsibilities: Confirm appointments and...
Guest Relations/Concierge Associate's Degree Required
- Harrisburg, PA (13 miles from Hershey, PA)
- 60+ days ago
- Harrisburg, PA (13 miles from Hershey, PA)
- 60+ days ago
Answer incoming calls promptly: Courteously address inquiries from prospective and current residents with the utmost professionalism....
Demographic Data for Hershey, PA
Moving to Hershey, PA? Find some basic demographic data about Hershey, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hershey, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hershey, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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