Concierge Jobs in Pennsylvania
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Qualifications: Must have 2 years of guest service experience. Must be 18 years of age or older. Must have a valid driver's license. Must have a high school diploma or equivalent....
Starting Salary: $21.50/ hour Start Date: May 12th, 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to...
As such, the Ambassador Ambulatory Concierge is also responsible for the arrival and/or departure activities of patients in the practice, managing and handling patient calls and inquiries, coordinating...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
ContactUs Communications based in Columbus, Ohio is expanding, and has a new client need. This is a work on site position in our Grindstone, Pennsylvania location. Inbound Customer Care Agent...
The Guest Services Associate makes an impact by - Ensures world class service to every guest. Must be pleasant and welcoming to each guest....
They greet residents, employees and guests warmly, by name and professionally and treat everyone with courteous respect....
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Previous experience in hospitality, guest services, or a related field is preferred....
Admissions Hospitality Assistant - part time
- Mechanicsburg, PA
- 5 days ago
- Mechanicsburg, PA
- 5 days ago
FLSA Status Non-Exempt Position Information Position Title Admissions Hospitality Assistant - part time Position Type Staff Employee Group Staff Time Status Part-Time Time Category Part Time...
Patient & Family Concierge - Senior (PART-TIME) 9E Cardiology/Thoracic Surgical Acute Care
- Pittsburgh, PA
- 6 days ago
- Pittsburgh, PA
- 6 days ago
Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones....
Apartment Concierge - Weekend Shifts 12p.m. - 8p.m.
- Norristown, PA
- 6 days ago
- Norristown, PA
- 6 days ago
Job Position: Apartment Concierge - Weekend Shifts 12p.M. - 8p.M. Location: Norristown, PA 19404 Pay Rate: $16-$18/hr Shift: Description: Now Hiring: Apartment Concierge Associates!...
Job Position: Apartment Concierge - 1st / 2nd / 3rd Shifts Location: Langhorne, PA 19047 Pay Rate: $15-$17/hr Shift: Description: Join Our Team as a Concierge Associate for Apartment Communities!...
Job Position: Experienced Apartment Concierge Location: Philadelphia, PA 19122 Pay Rate: $16-$18/hr Shift: Description: Now Hiring: Apartment Concierge Associates!...
Job Position: Apartment Concierge - 3 - 11 p.M. Location: Philadelphia, PA 19102 Pay Rate: $17-$18/hr Shift: Description: Launch Your Career as an Apartment Concierge!...
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pennsylvania
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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