Concierge Jobs in Pennsylvania
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Provide guests with meals and beverages in a calm, discreet, and courteous manner while adhering to timing standards. Possess ample knowledge of the Room Service and other outlets menu....
Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process....
Patient Concierge - Medical Office Building, Coaldale
- Coaldale, PA
- 14 hours ago
- Coaldale, PA
- 14 hours ago
Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process....
Customer Experience Representative - Part Time
- Bethlehem, PA
- 15 hours ago
- Bethlehem, PA
- 15 hours ago
Knowledge, Skills and Abilities Required: Previous Customer Service experience is helpful; ability to provide courteous, friendly and efficient service to patrons, volunteers and staff with a smile...
Heatherwood Retirement Center is hiring for a part-time Concierge. No experience is needed!...
Apartment Concierge - Weekend Shifts 12p.m. - 8p.m.
- Norristown, PA
- 18 hours ago
- Norristown, PA
- 18 hours ago
InterSolutions is hiring for Apartment Concierge positions! Are you an excellent multitasker with a passion for working with people? This position could be right for you!...
InterSolutions is seeking Concierge associates ready to provide apartment residents with top-notch service at an apartment community....
Anywhere Real Estate Customer Experience Concierge - US Based Remote in Pittsburgh , Pennsylvania We are seeking qualified candidates for our Customer Experience Concierge role, a customer service position...
Remote WorkPosition Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
Patient & Family Concierge - Labor and Delivery - UPMC Carlisle
- Carlisle, PA
- 1 day ago
- Carlisle, PA
- 1 day ago
The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs....
UPMC Children's Hospital is currently seeking a Full-Time Patient & Family Concierge (PFC) for our 7A Cardiac Unit. Rotating shifts, weekend shifts, and rotating holiday shifts will be required....
We are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk....
*Must have Concierge Experience *Must have 1 yr or more Security Experience *Must be 21 years of age or older $16.50 Per Hour Weekly Pay!...
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services, Security Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pennsylvania
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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