Concierge Jobs in Pottstown, PA

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-13 of 13 Jobs

Concierge - Every Saturday

  • Phoenixville, PA (10 miles from Pottstown, PA)
  • 3 days ago
  • Phoenixville, PA (10 miles from Pottstown, PA)
  • 3 days ago

-Brandywine Living Concierge Do you have a passion for customer service? Do you want to be part of a service team who changes lives? Does being a brand ambassador sound exciting to you?...

Ambassador Ambulatory Concierge

  • Radnor, PA (17 miles from Pottstown, PA)
  • 5 days ago
  • Radnor, PA (17 miles from Pottstown, PA)
  • 5 days ago

As such, the Ambassador Ambulatory Concierge is also responsible for the arrival and/or departure activities of patients in the practice, managing and handling patient calls and inquiries, coordinating...

Concierge

  • Coatesville, PA (22 miles from Pottstown, PA)
  • 8 days ago
  • Coatesville, PA (22 miles from Pottstown, PA)
  • 8 days ago

They greet residents, employees and guests warmly, by name and professionally and treat everyone with courteous respect....

Concierge

  • Haverford, PA (23 miles from Pottstown, PA)
  • 9 days ago
  • Haverford, PA (23 miles from Pottstown, PA)
  • 9 days ago

The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....

Patient Concierge, Pennsburg Primary Care

  • Pennsburg, PA (11 miles from Pottstown, PA)
  • 24 days ago
  • Pennsburg, PA (11 miles from Pottstown, PA)
  • 24 days ago

Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process....

Customer Care Agent

  • Reading, PA (18 miles from Pottstown, PA)
  • 28 days ago
  • Reading, PA (18 miles from Pottstown, PA)
  • 28 days ago

Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and...

Concierge

  • King of Prussia, PA (16 miles from Pottstown, PA)
  • 45+ days ago
  • King of Prussia, PA (16 miles from Pottstown, PA)
  • 45+ days ago

Services locations and in storage areas, including marketing materials, signage, displays, etc....

Hospitality Concierge/Butler - Part-time

  • Phoenixville, PA (10 miles from Pottstown, PA)
  • 60+ days ago
  • Phoenixville, PA (10 miles from Pottstown, PA)
  • 60+ days ago

Do you want to be part of a TEAM that changes lives? "You can really make a difference in somebody's life. It's a nice feeling. You can bring joy and make them light up, especially when your...

Care Concierge - Medical Assistant

  • Doylestown, PA (24 miles from Pottstown, PA)
  • 30+ days ago
  • Doylestown, PA (24 miles from Pottstown, PA)
  • 30+ days ago

The Care Concierge will often have the single most interactions with our patients and their family members in the community....

Concierge

  • Honey Brook, PA (18 miles from Pottstown, PA)
  • 30+ days ago
  • Honey Brook, PA (18 miles from Pottstown, PA)
  • 30+ days ago

Help Living Options Assisted Living Independent Living Resources Independent vs. Assisted Talking with Parents Helpful Links Day in the Life Services & Amenities Blog Testimonials About Us Mission...

Membership Concierge

  • King of Prussia, PA (16 miles from Pottstown, PA)
  • 45+ days ago
  • King of Prussia, PA (16 miles from Pottstown, PA)
  • 45+ days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Patient Concierge, Women's Health

  • Sellersville, PA (17 miles from Pottstown, PA)
  • 45+ days ago
  • Sellersville, PA (17 miles from Pottstown, PA)
  • 45+ days ago

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to...

Time Membership Concierge (Evenings/Weekends)

  • Fort Washington, PA (23 miles from Pottstown, PA)
  • 60+ days ago
  • Fort Washington, PA (23 miles from Pottstown, PA)
  • 60+ days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Demographic Data for Pottstown, PA

Moving to Pottstown, PA? Find some basic demographic data about Pottstown, PA below.


Local
National
66,626
1,590
Medium

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...

Salary for Concierge Jobs in Pottstown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Pottstown, PA offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.6%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Pottstown, PA
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills