Concierge Jobs in Sinking Spring, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Ephrata, PA (12 miles from Sinking Spring, PA)
- 11 hours ago
- Ephrata, PA (12 miles from Sinking Spring, PA)
- 11 hours ago
Hampton Inn & Suites Ephrata - Mountain Springs 380 East Main Street Ephrata, PA 17522 72 Room Hotel Managed By Willow Valley Associates Join our fun, award-winning team and Create Great...
- Honey Brook, PA (18 miles from Sinking Spring, PA)
- 4 days ago
- Honey Brook, PA (18 miles from Sinking Spring, PA)
- 4 days ago
Heatherwood Retirement Center is hiring for a part-time Concierge. No experience is needed!...
- Lancaster, PA (22 miles from Sinking Spring, PA)
- 12 days ago
- Lancaster, PA (22 miles from Sinking Spring, PA)
- 12 days ago
DoubleTree Resort by Hilton Hotel Lancaster 2400 Willow Street Pike Lancaster, PA 17602 185 Room Resort Managed By Willow Valley Associates Travel the world with discounts at Hilton-brand hotels!...
Guest Services Associate - FT/PT - DoubleTree Resort, Lancaster
- Lancaster, PA (22 miles from Sinking Spring, PA)
- 30+ days ago
- Lancaster, PA (22 miles from Sinking Spring, PA)
- 30+ days ago
*Job Title: * Guest Service Associate *Department: * Guest Services *Location: * DoubleTree Resort *Reports To: * GS Manager FLSA Status: Non-Exempt Pay Grade : 7 Summary Accommodates Guests of the...
- Lebanon, PA (20 miles from Sinking Spring, PA)
- 45+ days ago
- Lebanon, PA (20 miles from Sinking Spring, PA)
- 45+ days ago
Company DescriptionPrimeTalent,Recruitment AgencyJob Description PrimeTalent is Hiring We are hiring a Customer Care Agent in Nahr El Mote Area.Key Responsibilities: Confirm appointments and...
Demographic Data for Sinking Spring, PA
Moving to Sinking Spring, PA? Find some basic demographic data about Sinking Spring, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Sinking Spring, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Sinking Spring, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills