Concierge Jobs in Wernersville, PA

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

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Patient Concierge- Behavioral Health

  • Lawn, PA (24 miles from Wernersville, PA)
  • 1 day ago
  • Lawn, PA (24 miles from Wernersville, PA)
  • 1 day ago

The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...

Guest Services Associate

  • Ephrata, PA (12 miles from Wernersville, PA)
  • 1 day ago
  • Ephrata, PA (12 miles from Wernersville, PA)
  • 1 day ago

Part Time - Must have Weekend Availability Summary Accommodates Guests of the hotel. Essential Duties and Responsibilities include the following: PEP/ONQpm GSA Curriculum-perform daily front desk...

Concierge

  • Honey Brook, PA (21 miles from Wernersville, PA)
  • 5 days ago
  • Honey Brook, PA (21 miles from Wernersville, PA)
  • 5 days ago

Help Living Options Assisted Living Independent Living Resources Independent vs. Assisted Talking with Parents Helpful Links Day in the Life Services & Amenities Blog Testimonials About Us Mission...

Guest Services Associate

  • Lancaster, PA (22 miles from Wernersville, PA)
  • 13 days ago
  • Lancaster, PA (22 miles from Wernersville, PA)
  • 13 days ago

DoubleTree Resort by Hilton Hotel Lancaster 2400 Willow Street Pike Lancaster, PA 17602 185 Room Resort Managed By Willow Valley Associates Travel the world with discounts at Hilton-brand hotels!...

Patient Concierge, Women's Health

  • Lawn, PA (24 miles from Wernersville, PA)
  • 27 days ago
  • Lawn, PA (24 miles from Wernersville, PA)
  • 27 days ago

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to...

Guest Services Associate - FT/PT - DoubleTree Resort, Lancaster

  • Lancaster, PA (22 miles from Wernersville, PA)
  • 45+ days ago
  • Lancaster, PA (22 miles from Wernersville, PA)
  • 45+ days ago

*Job Title: * Guest Service Associate *Department: * Guest Services *Location: * DoubleTree Resort *Reports To: * GS Manager FLSA Status: Non-Exempt Pay Grade : 7 Summary Accommodates Guests of the...

Customer Care Agent

  • Lebanon, PA (17 miles from Wernersville, PA)
  • 45+ days ago
  • Lebanon, PA (17 miles from Wernersville, PA)
  • 45+ days ago

Company DescriptionPrimeTalent,Recruitment AgencyJob Description PrimeTalent is Hiring We are hiring a Customer Care Agent in Nahr El Mote Area.Key Responsibilities: Confirm appointments and...

Demographic Data for Wernersville, PA

Moving to Wernersville, PA? Find some basic demographic data about Wernersville, PA below.


Local
National
8,995
120
Medium/Sm

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Hospitality Masterclass: Luxury Concierge Training
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...

Salary for Concierge Jobs in Wernersville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Wernersville, PA offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Wernersville, PA
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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