Concierge Jobs in San Antonio, TX
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
The role of the Sales Assistant provides a wonderful opportunity to learn the Lexus product knowledge, valuable sales skills, our North Park Lexus sales process and to take your time to become...
Concierge (Part Time) - Alamo Heights 8 AM - 8 PM
- San Antonio, TX
- 9 days ago
- San Antonio, TX
- 9 days ago
Remain courteous, professional and helpful during situations where residents or others may be upset or dissatisfied....
Remain courteous, professional and helpful during situations where residents or others may be upset or dissatisfied....
Collaborate with the Guest Services and Front Office teams to enhance the guest journey; ensuring smooth processes and offering personalized amenities and surprises....
Primary Responsibilities: The uniquely qualified candidate will possess the following prerequisites, but are not limited to: Well-educated on worldly culinary trends, food, wine, cocktails Knows...
Additionally, the Spa Concierge supports the Spa Attendants in the maintenance of all guest amenity areas of the spa....
The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact....
*On-site* (Tuesdays-Saturdays 2pm-11pm) Summary/Objective The Concierge is a critical member of the team engaged in our commitment to transform the living experience at Pearl....
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
Additionally, the Spa Concierge supports the Spa Attendants in the maintenance of all guest amenity areas of the spa....
Will Rogers had it figured out when he said You never get a second chance to make a first impression Our concierges are personable and friendly individuals who play a large role in creating a meaningful...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in San Antonio, TX
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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