Front Desk Attendant Jobs in Santa Cruz, CA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- San Jose, CA (24 miles from Santa Cruz, CA)
- 1 day ago
- San Jose, CA (24 miles from Santa Cruz, CA)
- 1 day ago
Additional Information Pay: $30.20/hour Job Number 24220449 Job Category Rooms & Guest Services Operations Location San Jose Marriott, 301 South Market Street, San Jose, California, United States VIEW...
Medical Operator /Receptionist
- San Jose, CA (24 miles from Santa Cruz, CA)
- 1 day ago
- San Jose, CA (24 miles from Santa Cruz, CA)
- 1 day ago
Job Description : Phone Operator/ Medical Receptionist Reports To : Front Office Supervisor Status : Full-Time, Non-Exempt Position Summary : A team player with the willingness to learn and adapt...
- San Jose, CA (24 miles from Santa Cruz, CA)
- 2 days ago
- San Jose, CA (24 miles from Santa Cruz, CA)
- 2 days ago
Are you looking for a meaningful role in behavioral health and have the desire to work with an organization that puts people first? If you have a passion for helping others along their recovery...
- Campbell, CA (18 miles from Santa Cruz, CA)
- 2 days ago
- Campbell, CA (18 miles from Santa Cruz, CA)
- 2 days ago
Role and Responsibilities Command Center responsibilities include: Monitor all shuttles daily using current TMS Systems Ensure that all drivers are checked in and start shuttles Communicate with...
Medical Front Office Receptionist
- San Jose, CA (24 miles from Santa Cruz, CA)
- 2 days ago
- San Jose, CA (24 miles from Santa Cruz, CA)
- 2 days ago
Job Description: Medical Front Office Receptionist Reports To: Clinic Manager Status: Full-Time Regular, Non-Exempt Position Summary: A team player with the willingness to learn and adapt to a...
Guest Service Concierge -(Front Desk Agent ) Full-time & Part-time
- Santa Cruz, CA
- 2 days ago
- Santa Cruz, CA
- 2 days ago
We are looking for a Guest Service Concierge to be part of a first-class Front Desk Team that provides extraordinary service to our guests at Best Western All Suites/Santa Cruz The Key Responsibilities...
- Los Gatos, CA (14 miles from Santa Cruz, CA)
- 3 days ago
- Los Gatos, CA (14 miles from Santa Cruz, CA)
- 3 days ago
Our Culture Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the "Actions We Live...
Harbor Veterinary Hospital is looking for an experienced veterinary receptionist to join our team. Were seeking someone who has great customer service and communication skills. As our first point...
- Sunnyvale, CA (23 miles from Santa Cruz, CA)
- 4 days ago
- Sunnyvale, CA (23 miles from Santa Cruz, CA)
- 4 days ago
service during their stay, and settling the guest's account upon completion of their stay....
- Sunnyvale, CA (23 miles from Santa Cruz, CA)
- 4 days ago
- Sunnyvale, CA (23 miles from Santa Cruz, CA)
- 4 days ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Part Time Joy Creator - Guest Service Representative / Crafter
- San Jose, CA (24 miles from Santa Cruz, CA)
- 6 days ago
- San Jose, CA (24 miles from Santa Cruz, CA)
- 6 days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
The Ocean Pacific Lodge is seeking a charismatic, friendly and reliable Guest Service Host....
Sr Workplace Experience Receptionist - Sunnyvale CA
- Sunnyvale, CA (23 miles from Santa Cruz, CA)
- 7 days ago
- Sunnyvale, CA (23 miles from Santa Cruz, CA)
- 7 days ago
Sr Workplace Experience Receptionist - Sunnyvale CA Sr Workplace Experience Receptionist - Sunnyvale CA Job ID 215408 Posted 10-Apr-2025 Service line GWS Segment Role type Full-time Areas of...
Front Desk Agent - Residence Inn San Jose South
- San Jose, CA (24 miles from Santa Cruz, CA)
- 7 days ago
- San Jose, CA (24 miles from Santa Cruz, CA)
- 7 days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....
TRAINING AND EXPERIENCE: Prior cash handling, hotel/motel front desk, service oriented business and/or computer experience preferred....
Demographic Data for Santa Cruz, CA
Moving to Santa Cruz, CA? Find some basic demographic data about Santa Cruz, CA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Santa Cruz, CA
Highest Education Level
Front Desk Attendants in Santa Cruz, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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