Front Desk Attendant Jobs in Carbondale, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Customer Service Representative, PT
- West Frankfort, IL (19 miles from Carbondale, IL)
- 4 days ago
- West Frankfort, IL (19 miles from Carbondale, IL)
- 4 days ago
Store 4701336: 1300 W Main St, West Frankfort, Illinois 62896 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Carterville, IL (7 miles from Carbondale, IL)
- 12 days ago
- Carterville, IL (7 miles from Carbondale, IL)
- 12 days ago
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...
- Benton, IL (24 miles from Carbondale, IL)
- 17 days ago
- Benton, IL (24 miles from Carbondale, IL)
- 17 days ago
What you'll bring to the team... Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule...
Location: 415 N Illinois Ave, Carbondale, Illinois 62901 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the...
Demographic Data for Carbondale, IL
Moving to Carbondale, IL? Find some basic demographic data about Carbondale, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Carbondale, IL
Highest Education Level
Front Desk Attendants in Carbondale, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sales & Marketing
- Patient Registration
- Front Office
- Willingness To Learn
- Clerical Support
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reception
- Cashier Skills
- Energetic
- Reimbursement
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Data Entry
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »