Front Desk Attendant Jobs in Collinsville, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Eye Care Partners
- Saint Louis, MO (12 miles from Collinsville, IL)
- 1 day ago
- Eye Care Partners
- Saint Louis, MO (12 miles from Collinsville, IL)
- 1 day ago
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice...
- Saint Louis, MO (12 miles from Collinsville, IL)
- 12 hours ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 12 hours ago
Is polite, courteous and professional. * Distributes faxes, memos and e-mails to the appropriate parties. * Makes copies of correspondence and other printed matter. * Prints patient schedule and pull...
- Saint Louis, MO (12 miles from Collinsville, IL)
- 1 day ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 1 day ago
Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel....
- Saint Louis, MO (12 miles from Collinsville, IL)
- 1 day ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 1 day ago
Role Responsibilities: As a Front Desk or Guest Services Agent you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
2nd Shift Front Desk Agent - AC Clayton Hotel
- Clayton, MO (19 miles from Collinsville, IL)
- 2 days ago
- Clayton, MO (19 miles from Collinsville, IL)
- 2 days ago
Role Responsibilities: As a Front Desk or Guest Services Agent you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
- Saint Louis, MO (12 miles from Collinsville, IL)
- 2 days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 2 days ago
Our Kforce client, located in Saint Louis, MO, is seeking to hire a Receptionist. This client offers competitive salary and benefits, PTO, flexibility, and great company culture. This position is...
2nd Shift Front Desk Agent - AC Clayton Hotel
- Saint Louis, MO (12 miles from Collinsville, IL)
- 2 days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 2 days ago
Role Responsibilities: As a Front Desk or Guest Services Agent you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
- Saint Louis, MO (12 miles from Collinsville, IL)
- 2 days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 2 days ago
A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
- Hazelwood, MO (23 miles from Collinsville, IL)
- 4 days ago
- Hazelwood, MO (23 miles from Collinsville, IL)
- 4 days ago
Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...
Front Desk Agent - Aloft: St. Louis, MO
- Saint Louis, MO (12 miles from Collinsville, IL)
- 4 days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 4 days ago
Front Desk Agent- Aloft: St. Louis, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in...
- Shiloh, IL (7 miles from Collinsville, IL)
- 4 days ago
- Shiloh, IL (7 miles from Collinsville, IL)
- 4 days ago
We seek an experienced, self-motivated guest services representative for this high-profile position....
- Richmond Heights, MO (20 miles from Collinsville, IL)
- 5 days ago
- Richmond Heights, MO (20 miles from Collinsville, IL)
- 5 days ago
Is polite, courteous and professional. Distributes faxes, memos and e-mails to the appropriate parties. Makes copies of correspondence and other printed matter....
- Saint Louis, MO (12 miles from Collinsville, IL)
- 7 days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 7 days ago
Excellent guest service and communication skills. Must be able to stand for long periods of time (average 8 hour shift)....
Guest Services Rep Part Time-104020
- Bridgeton, MO (24 miles from Collinsville, IL)
- 7 days ago
- Bridgeton, MO (24 miles from Collinsville, IL)
- 7 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Saint Louis, MO (12 miles from Collinsville, IL)
- 7 days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 7 days ago
Property Description Join the dynamic team at The Westin St. Louis, located in the heart of downtown, where luxury meets unbeatable convenience! We are looking for passionate, high-energy...
Demographic Data for Collinsville, IL
Moving to Collinsville, IL? Find some basic demographic data about Collinsville, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Collinsville, IL
Highest Education Level
Front Desk Attendants in Collinsville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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