Front Desk Attendant Jobs in Downers Grove, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 187 Jobs

Guest Service Representative

  • Romeoville, IL (12 miles from Downers Grove, IL)
  • 4 hours ago
  • Romeoville, IL (12 miles from Downers Grove, IL)
  • 4 hours ago

Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...

Receptionist - PRN

  • Naperville, IL (6 miles from Downers Grove, IL)
  • 9 hours ago
  • Naperville, IL (6 miles from Downers Grove, IL)
  • 9 hours ago

Do you enjoy being busy? Do you like variety work in your work? Do you enjoy meeting and helping a diverse group of people? Is working in a dynamic, premier work environment important to you? If...

Front Desk Agent

  • Chicago, IL (20 miles from Downers Grove, IL)
  • 1 day ago
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 1 day ago

Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly....

Ancillary Receptionist - Schaumburg

  • Schaumburg, IL (15 miles from Downers Grove, IL)
  • 1 day ago
  • Schaumburg, IL (15 miles from Downers Grove, IL)
  • 1 day ago

Overview Ancillary Receptionist - Schaumburg Medical Office Building Department: Reception Location: New Schaumburg MOB - Opening in August 2025 (Please note, position will start asap). Hours:...

Receptionist - Part Time

  • Naperville, IL (6 miles from Downers Grove, IL)
  • 1 day ago
  • Naperville, IL (6 miles from Downers Grove, IL)
  • 1 day ago

Do you enjoy being busy? Do you like variety work in your work? Do you enjoy meeting and helping a diverse group of people? Is working in a dynamic, premier work environment important to you? If...

Receptionist

  • Chicago, IL (20 miles from Downers Grove, IL)
  • 1 day ago
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 1 day ago

Overview Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity,...

Customer Service Representative - Surgical Services (Operating Room) University of Illinois - Chicago

  • Chicago, IL (20 miles from Downers Grove, IL)
  • 1 day ago
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 1 day ago

Coordinates documentation of complaints and follow-up with the Guest Services Department. Conducts primary research of complaints received....

Medical Receptionist

  • Schaumburg, IL (15 miles from Downers Grove, IL)
  • 1 day ago
  • Schaumburg, IL (15 miles from Downers Grove, IL)
  • 1 day ago

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will play a vital role in creating a...

Guest Service Agent

  • Burr Ridge, IL (6 miles from Downers Grove, IL)
  • 1 day ago
  • Burr Ridge, IL (6 miles from Downers Grove, IL)
  • 1 day ago

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Front Desk Receptionist (Pulaski/W 43rd)

  • Chicago, IL (20 miles from Downers Grove, IL)
  • 1 day ago
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 1 day ago

The Role : Studio Dental, located in Chicago's Archer Heights neighborhood, is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on...

Customer Service Representative - Surgical Services (Operating Room)

  • Chicago, IL (20 miles from Downers Grove, IL)
  • 1 day ago
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 1 day ago

Coordinates documentation of complaints and follow-up with the Guest Services Department. Conducts primary research of complaints received....

Front Desk Coordinator

  • Chicago, IL (20 miles from Downers Grove, IL)
  • 2 days ago
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 2 days ago

Jewish Council for Youth Services (JCYS) – Wicker Park, Chicago Jewish Council for Youth Services (JCYS) is a 117-year-old, Chicago-based nonprofit organization that offers high-quality early...

Automotive Cashier/Receptionist

  • Westmont, IL (3 miles from Downers Grove, IL)
  • 2 days ago
  • Westmont, IL (3 miles from Downers Grove, IL)
  • 2 days ago

The Ed Napleton Automotive Group is looking for our next Full-Time Cashier. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Westmont Porsche, the Cashier...

Patient Service/Front Desk Coordinator

  • Oak Lawn, IL (15 miles from Downers Grove, IL)
  • 2 days ago
  • Oak Lawn, IL (15 miles from Downers Grove, IL)
  • 2 days ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Lead Guest Service Agent - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

  • Chicago, IL (20 miles from Downers Grove, IL)
  • 2 days ago
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 2 days ago

As a Guest Service Agent, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and...

Demographic Data for Downers Grove, IL

Moving to Downers Grove, IL? Find some basic demographic data about Downers Grove, IL below.


Local
National
57,972
2,436
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Downers Grove, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Downers Grove, IL offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Downers Grove, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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