Front Desk Attendant Jobs in Fairview Heights, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 60 Jobs
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Medical Receptionist

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice...

Medical Receptionist

  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 12 hours ago
  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 12 hours ago

Is polite, courteous and professional. * Distributes faxes, memos and e-mails to the appropriate parties. * Makes copies of correspondence and other printed matter. * Prints patient schedule and pull...

Front Office Agent

  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 1 day ago
  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 1 day ago

Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel....

Front Desk Agent

  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 1 day ago
  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 1 day ago

Role Responsibilities: As a Front Desk or Guest Services Agent you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

2nd Shift Front Desk Agent - AC Clayton Hotel

  • Clayton, MO (17 miles from Fairview Heights, IL)
  • 2 days ago
  • Clayton, MO (17 miles from Fairview Heights, IL)
  • 2 days ago

Role Responsibilities: As a Front Desk or Guest Services Agent you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

Receptionist

  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 2 days ago
  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 2 days ago

Our Kforce client, located in Saint Louis, MO, is seeking to hire a Receptionist. This client offers competitive salary and benefits, PTO, flexibility, and great company culture. This position is...

2nd Shift Front Desk Agent - AC Clayton Hotel

  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 2 days ago
  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 2 days ago

Role Responsibilities: As a Front Desk or Guest Services Agent you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

Clerk - Front Desk

  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 2 days ago
  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 2 days ago

A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability...

Front Desk

  • Hazelwood, MO (24 miles from Fairview Heights, IL)
  • 4 days ago
  • Hazelwood, MO (24 miles from Fairview Heights, IL)
  • 4 days ago

Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...

Front Desk Agent - Aloft: St. Louis, MO

  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 4 days ago
  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 4 days ago

Front Desk Agent- Aloft: St. Louis, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in...

Front Desk Sales Associate

  • Shiloh, IL (5 miles from Fairview Heights, IL)
  • 4 days ago
  • Shiloh, IL (5 miles from Fairview Heights, IL)
  • 4 days ago

We seek an experienced, self-motivated guest services representative for this high-profile position....

Medical Receptionist

  • Richmond Heights, MO (17 miles from Fairview Heights, IL)
  • 5 days ago
  • Richmond Heights, MO (17 miles from Fairview Heights, IL)
  • 5 days ago

Is polite, courteous and professional. Distributes faxes, memos and e-mails to the appropriate parties. Makes copies of correspondence and other printed matter....

Front Desk Clerk

  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 7 days ago
  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 7 days ago

Excellent guest service and communication skills. Must be able to stand for long periods of time (average 8 hour shift)....

Front Desk Agent

  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 7 days ago
  • Saint Louis, MO (10 miles from Fairview Heights, IL)
  • 7 days ago

Property Description Join the dynamic team at The Westin St. Louis, located in the heart of downtown, where luxury meets unbeatable convenience! We are looking for passionate, high-energy...

Front Desk Receptionist Full Time

  • Des Peres, MO (23 miles from Fairview Heights, IL)
  • 8 days ago
  • Des Peres, MO (23 miles from Fairview Heights, IL)
  • 8 days ago

SCOPES, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Front Desk Receptionist to...

Demographic Data for Fairview Heights, IL

Moving to Fairview Heights, IL? Find some basic demographic data about Fairview Heights, IL below.

Local
National
16,992
614
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Coggno
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Udemy
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Register to search for more online courses. >>>

Salary for Front Desk Attendant Jobs in Fairview Heights, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Fairview Heights, IL offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Fairview Heights, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Front Desk Attendant position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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