Front Desk Attendant Jobs in Galesburg, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Customer Service Representative, PT 1st Shift (part of Couche-Tard) 3.3 3.3 out of 5 stars 877 East Main Street, Galesburg, IL 61401 Store 4701233: 877 E Main St, Galesburg, Illinois 61401...
Customer Service Representative, PT 2nd Shift (part of Couche-Tard) 3.3 3.3 out of 5 stars 877 East Main Street, Galesburg, IL 61401 Store 4701233: 877 E Main St, Galesburg, Illinois 61401...
Store 4701418: 501 N Henderson, Galesburg, Illinois 61401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Store 4701233: 877 E Main St, Galesburg, Illinois 61401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Monmouth, IL (15 miles from Galesburg, IL)
- 90+ days ago
- Monmouth, IL (15 miles from Galesburg, IL)
- 90+ days ago
It would be even better if you also had... High school diploma or equivalent Sales/marketing experience Why Work for Us At H&R Block, we believe and invest in our people by committing to their...
Demographic Data for Galesburg, IL
Moving to Galesburg, IL? Find some basic demographic data about Galesburg, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Galesburg, IL
Highest Education Level
Front Desk Attendants in Galesburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sales & Marketing
- Patient Registration
- Front Office
- Willingness To Learn
- Clerical Support
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reception
- Cashier Skills
- Energetic
- Reimbursement
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Data Entry
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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