Front Desk Attendant Jobs in Hammond, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Decatur, IL (19 miles from Hammond, IL)
- 18 days ago
- Decatur, IL (19 miles from Hammond, IL)
- 18 days ago
Familia Dental Title: Front Desk Receptionist Date: 03/27/2025 Job ID: 2915397 Relocation: No Degree: Not Specified Salary: Job Types: Receptionist Location: DECATUR IL First Name Last Name Email...
- Sullivan, IL (15 miles from Hammond, IL)
- 22 days ago
- Sullivan, IL (15 miles from Hammond, IL)
- 22 days ago
Agri-Fab is a leader in the lawn and garden marketplace with shipments reaching around the globe. In 2025 Agri-Fab is celebrating 50 years in business. As successful as Agri-Fab has become, the...
Customer Service Representative
- Decatur, IL (19 miles from Hammond, IL)
- 45+ days ago
- Decatur, IL (19 miles from Hammond, IL)
- 45+ days ago
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...
Customer Service Representative
- Decatur, IL (19 miles from Hammond, IL)
- 90+ days ago
- Decatur, IL (19 miles from Hammond, IL)
- 90+ days ago
Compensation Range: $15.00 to $24.68 Hourly Location: 1155 E Pershing Rd, Decatur, Illinois 62526 United States of America Are you a people person? Do you love helping others? U-Haul is in search...
Demographic Data for Hammond, IL
Moving to Hammond, IL? Find some basic demographic data about Hammond, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Hammond, IL
Highest Education Level
Front Desk Attendants in Hammond, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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