Front Desk Attendant Jobs in Highland, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Shiloh, IL (17 miles from Highland, IL)
- 18 hours ago
- Shiloh, IL (17 miles from Highland, IL)
- 18 hours ago
We seek an experienced, self-motivated guest services representative for this high-profile position....
Salon Receptionist - St Clair Sq
- Fairview Heights, IL (22 miles from Highland, IL)
- 17 days ago
- Fairview Heights, IL (22 miles from Highland, IL)
- 17 days ago
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we...
Customer Service Representative, Evenings
- O Fallon, IL (17 miles from Highland, IL)
- 45+ days ago
- O Fallon, IL (17 miles from Highland, IL)
- 45+ days ago
Store 4701348: 320 W State St, O Fallon, Illinois 62269 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Overnights
- East Alton, IL (23 miles from Highland, IL)
- 45+ days ago
- East Alton, IL (23 miles from Highland, IL)
- 45+ days ago
Store 4701456: 716 W Saint Louis, East Alton, Illinois 62024 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- East Alton, IL (23 miles from Highland, IL)
- 45+ days ago
- East Alton, IL (23 miles from Highland, IL)
- 45+ days ago
Compensation Range: $15.00 to $24.68 Hourly Location: 553 W St Louis Ave, East Alton, Illinois 62024 United States of America Are you a people person? Do you love helping others? U-Haul is in...
Guest Service Agent Night Audit Relief -Fairfield Inn Collinsville
- Collinsville, IL (17 miles from Highland, IL)
- 45+ days ago
- Collinsville, IL (17 miles from Highland, IL)
- 45+ days ago
SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality....
Demographic Data for Highland, IL
Moving to Highland, IL? Find some basic demographic data about Highland, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Highland, IL
Highest Education Level
Front Desk Attendants in Highland, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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