Front Desk Attendant Jobs in Matteson, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 65 Jobs

Front Desk Receptionist

  • Frankfort, IL (5 miles from Matteson, IL)
  • 4 hours ago
  • Frankfort, IL (5 miles from Matteson, IL)
  • 4 hours ago

Provide courteous and accurate information about the practice and instructions to patients and visitors. Qualification & Requirements: High School Diploma or equivalent required....

Guest Service Representative

  • Romeoville, IL (20 miles from Matteson, IL)
  • 1 day ago
  • Romeoville, IL (20 miles from Matteson, IL)
  • 1 day ago

Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...

Guest Service Agent

  • Burr Ridge, IL (19 miles from Matteson, IL)
  • 2 days ago
  • Burr Ridge, IL (19 miles from Matteson, IL)
  • 2 days ago

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Receptionist

  • Momence, IL (24 miles from Matteson, IL)
  • 3 days ago
  • Momence, IL (24 miles from Matteson, IL)
  • 3 days ago

Receptionist The Receptionist is tasked with the responsibility to greet everyone they interact with in a friendly manner while providing outstanding customer service to both internal employees...

Automotive Cashier/Receptionist

  • Westmont, IL (23 miles from Matteson, IL)
  • 3 days ago
  • Westmont, IL (23 miles from Matteson, IL)
  • 3 days ago

The Ed Napleton Automotive Group is looking for our next Full-Time Cashier. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Westmont Porsche, the Cashier...

Patient Service/Front Desk Coordinator

  • Oak Lawn, IL (14 miles from Matteson, IL)
  • 3 days ago
  • Oak Lawn, IL (14 miles from Matteson, IL)
  • 3 days ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Part Time Receptionist

  • Merrillville, IN (22 miles from Matteson, IL)
  • 3 days ago
  • Merrillville, IN (22 miles from Matteson, IL)
  • 3 days ago

This position is part-time, with a schedule of three days per week and five hours per day, totaling 15 hours per week. Who We Are At HUB International, we are a team of entrepreneurs. We believe...

Guest Services Agent

  • Joliet, IL (24 miles from Matteson, IL)
  • 3 days ago
  • Joliet, IL (24 miles from Matteson, IL)
  • 3 days ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....

Guest Service Representative

  • Bradley, IL (24 miles from Matteson, IL)
  • 4 days ago
  • Bradley, IL (24 miles from Matteson, IL)
  • 4 days ago

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...

Guest Service Representative

  • Orland Park, IL (9 miles from Matteson, IL)
  • 7 days ago
  • Orland Park, IL (9 miles from Matteson, IL)
  • 7 days ago

Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....

Receptionist, Medical

  • Hinsdale, IL (22 miles from Matteson, IL)
  • 8 days ago
  • Hinsdale, IL (22 miles from Matteson, IL)
  • 8 days ago

Overview Receptionist, Medical - Hinsdale - Family Practice Position Highlights: Full-Time, 40 hours Hours: Monday-Friday; hours vary Location: 908 North Elm Street Hinsdale, Illinois 60521...

Medical Receptionist - Part-Time

  • Lockport, IL (18 miles from Matteson, IL)
  • 8 days ago
  • Lockport, IL (18 miles from Matteson, IL)
  • 8 days ago

Overview Medical Receptionist - Lockport Position Highlights: Part-Time, 20 hours Hours: Monday-Sunday; hours vary. Must be able to work evenings and weekends. Location: Lockport MOB 1206 East 9th...

Ancillary Receptionist

  • Westmont, IL (23 miles from Matteson, IL)
  • 8 days ago
  • Westmont, IL (23 miles from Matteson, IL)
  • 8 days ago

Overview Ancillary Receptionist - Westmont Position Highlights: Part-Time, 20 hours Hours: Thursday, 4:00PM-8:00PM; Saturday and Sunday, 7:30AM-4:00PM Location: Westmont MOB 303 W Ogden Avenue...

Medical Receptionist

  • Joliet, IL (24 miles from Matteson, IL)
  • 8 days ago
  • Joliet, IL (24 miles from Matteson, IL)
  • 8 days ago

Overview Medical Receptionist - Joliet Position Highlights: Full-Time, 40 hours Hours: Monday-Friday; hours vary Location: 2100 Glenwood Ave Suite 107 Joliet, Illinois 60453 Benefits:...

Receptionist - Part-time- 2nd shift

  • Park Forest, IL (3 miles from Matteson, IL)
  • 10 days ago
  • Park Forest, IL (3 miles from Matteson, IL)
  • 10 days ago

Responsibilities: Greets and engages with all Community visitors, ensuring a warm and inviting first impression and experience Manages incoming calls, providing assistance and directing inquiries...

Demographic Data for Matteson, IL

Moving to Matteson, IL? Find some basic demographic data about Matteson, IL below.


Local
National
21,309
343
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Matteson, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Matteson, IL offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Matteson, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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