Front Desk Attendant Jobs in Metropolis, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-6 of 6 Jobs

Guest Service Agent

  • Paducah, KY (13 miles from Metropolis, IL)
  • 16 days ago
  • Paducah, KY (13 miles from Metropolis, IL)
  • 16 days ago

Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....

Customer Service Representative

  • Paducah, KY (13 miles from Metropolis, IL)
  • 17 days ago
  • Paducah, KY (13 miles from Metropolis, IL)
  • 17 days ago

Paducah Water Customer Service Representative in Paducah , Kentucky Greets customers, processes payments, balances cash drawer and processes customer service changes in a professional, friendly...

Front Desk Coordinator

  • Paducah, KY (13 miles from Metropolis, IL)
  • 20 days ago
  • Paducah, KY (13 miles from Metropolis, IL)
  • 20 days ago

Job Type Full-time Description This position is for a Front Desk Coordinator who supports the mission of Saving Lives, Instilling Hope and Restoring Relationships in an integrated team with...

Customer Service Representative

  • Paducah, KY (13 miles from Metropolis, IL)
  • 60+ days ago
  • Paducah, KY (13 miles from Metropolis, IL)
  • 60+ days ago

A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner....

Receptionist

  • Vienna, IL (16 miles from Metropolis, IL)
  • 90+ days ago
  • Vienna, IL (16 miles from Metropolis, IL)
  • 90+ days ago

It would be even better if you also had... High school diploma or equivalent Sales/marketing experience Why Work for Us At H&R Block, we believe and invest in our people by committing to their...

Customer Service Representative

  • Vienna, IL (16 miles from Metropolis, IL)
  • 90+ days ago
  • Vienna, IL (16 miles from Metropolis, IL)
  • 90+ days ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Demographic Data for Metropolis, IL

Moving to Metropolis, IL? Find some basic demographic data about Metropolis, IL below.

Local
National
10,792
199
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Coggno
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Coggno
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...
Register to search for more online courses. >>>

Salary for Front Desk Attendant Jobs in Metropolis, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Metropolis, IL offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Metropolis, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Front Desk Attendant position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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