Front Desk Attendant Jobs in Mount Vernon, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-5 of 5 Jobs

Guest Service Agent

  • Mount Vernon, IL
  • 1 day ago
  • Mount Vernon, IL
  • 1 day ago

Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....

DOC Centralia Unit Timekeeper/Receptionist

  • Centralia, IL (19 miles from Mount Vernon, IL)
  • 9 days ago
  • Centralia, IL (19 miles from Mount Vernon, IL)
  • 9 days ago

Agency: Department of Corrections Class Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Closing Date/Time: 11:59 pm, 03/17/2025 Salary: Anticipated Starting Salary...

Receptionist

  • Benton, IL (20 miles from Mount Vernon, IL)
  • 17 days ago
  • Benton, IL (20 miles from Mount Vernon, IL)
  • 17 days ago

What you'll bring to the team... Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule...

Customer Service Representative

  • Mount Vernon, IL
  • 26 days ago
  • Mount Vernon, IL
  • 26 days ago

Store 4700145: 100 Potomac Blvd, Mt Vernon, Illinois 62864 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

957012 - Franchise - CSP/Receptionist

  • Salem, IL (22 miles from Mount Vernon, IL)
  • 90+ days ago
  • Salem, IL (22 miles from Mount Vernon, IL)
  • 90+ days ago

It would be even better if you also had... High school diploma or equivalent Sales/marketing experience 1 - This office is an independently owned and operated franchise office operating under an...

Demographic Data for Mount Vernon, IL

Moving to Mount Vernon, IL? Find some basic demographic data about Mount Vernon, IL below.


Local
National
23,327
762
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Mount Vernon, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Mount Vernon, IL offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Mount Vernon, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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