Front Desk Attendant Jobs in Mount Vernon, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
DOC Centralia Unit Timekeeper/Receptionist
- Centralia, IL (19 miles from Mount Vernon, IL)
- 9 days ago
- Centralia, IL (19 miles from Mount Vernon, IL)
- 9 days ago
Agency: Department of Corrections Class Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Closing Date/Time: 11:59 pm, 03/17/2025 Salary: Anticipated Starting Salary...
- Benton, IL (20 miles from Mount Vernon, IL)
- 17 days ago
- Benton, IL (20 miles from Mount Vernon, IL)
- 17 days ago
What you'll bring to the team... Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule...
Store 4700145: 100 Potomac Blvd, Mt Vernon, Illinois 62864 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
957012 - Franchise - CSP/Receptionist
- Salem, IL (22 miles from Mount Vernon, IL)
- 90+ days ago
- Salem, IL (22 miles from Mount Vernon, IL)
- 90+ days ago
It would be even better if you also had... High school diploma or equivalent Sales/marketing experience 1 - This office is an independently owned and operated franchise office operating under an...
Demographic Data for Mount Vernon, IL
Moving to Mount Vernon, IL? Find some basic demographic data about Mount Vernon, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Mount Vernon, IL
Highest Education Level
Front Desk Attendants in Mount Vernon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sales & Marketing
- Patient Registration
- Front Office
- Willingness To Learn
- Clerical Support
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reception
- Cashier Skills
- Energetic
- Reimbursement
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Data Entry
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »