Front Desk Attendant Jobs in Rockford, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 19 Jobs

Office Assistant/Receptionist - Beloit, WI

  • Beloit, WI (16 miles from Rockford, IL)
  • 1 day ago
  • Beloit, WI (16 miles from Rockford, IL)
  • 1 day ago

POSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects...

Receptionist - Roscoe Urgent Care

  • Roscoe, IL (10 miles from Rockford, IL)
  • 1 day ago
  • Roscoe, IL (10 miles from Rockford, IL)
  • 1 day ago

Overview Individual who acts as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash...

Receptionist - Pain Center

  • Rockford, IL
  • 1 day ago
  • Rockford, IL
  • 1 day ago

Overview Individual who acts as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash...

Receptionist - Urgent Care

  • Rockford, IL
  • 1 day ago
  • Rockford, IL
  • 1 day ago

Overview Individual who acts as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash...

Receptionist - Neurology

  • Rockford, IL
  • 1 day ago
  • Rockford, IL
  • 1 day ago

Overview Individual who acts as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash...

Receptionist

  • Brodhead, WI (21 miles from Rockford, IL)
  • 1 day ago
  • Brodhead, WI (21 miles from Rockford, IL)
  • 1 day ago

Receptionist Career Opportunity/ PRN Day shift- No weekends Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join...

Receptionist

  • Roscoe, IL (10 miles from Rockford, IL)
  • 5 days ago
  • Roscoe, IL (10 miles from Rockford, IL)
  • 5 days ago

Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key...

Guest Services Representative

  • Rockford, IL
  • 12 days ago
  • Rockford, IL
  • 12 days ago

at Gorman & Company in Rockford, Illinois, United States Job Description Position: Guest Services Representative Location: Rockford, IL Job Id: 1086 # of Openings: 1 Now Hiring: Full-Time Guest Services...

Dual Front Desk/Guest Services - Hotel Goodwin & Ironworks Hotel

  • Beloit, WI (16 miles from Rockford, IL)
  • 16 days ago
  • Beloit, WI (16 miles from Rockford, IL)
  • 16 days ago

You will provide a variety of guest services while working in the lobby or reception areas of the hotel....

Hotel Guest Service Rep

  • Rockford, IL
  • 19 days ago
  • Rockford, IL
  • 19 days ago

What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...

Guest Services Rep Part Time-104020

  • Rockford, IL
  • 21 days ago
  • Rockford, IL
  • 21 days ago

For Colorado, Washington, California, Applicants Only : Guest Services Rep Part Time - $13.50 - $22.73 Hourly For New York City (Whitestone) Applicants Only: Guest Services Rep Part Time - $32.88 Hourly...

Receptionist

  • Loves Park, IL (7 miles from Rockford, IL)
  • 27 days ago
  • Loves Park, IL (7 miles from Rockford, IL)
  • 27 days ago

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make...

Customer Service Representative

  • Winnebago, IL (6 miles from Rockford, IL)
  • 30+ days ago
  • Winnebago, IL (6 miles from Rockford, IL)
  • 30+ days ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Customer Service Representative

  • Roscoe, IL (10 miles from Rockford, IL)
  • 30+ days ago
  • Roscoe, IL (10 miles from Rockford, IL)
  • 30+ days ago

Company Overview: Schafer Industries is a premier supplier of off-highway axles and differentiated precision gearing solutions. Established in 1934, Schafer Industries has locations in South Bend,...

957012 - Franchise - CSP/Receptionist

  • Freeport, IL (24 miles from Rockford, IL)
  • 30+ days ago
  • Freeport, IL (24 miles from Rockford, IL)
  • 30+ days ago

What you'll bring to the team... Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule...

Demographic Data for Rockford, IL

Moving to Rockford, IL? Find some basic demographic data about Rockford, IL below.


Local
National
180,761
4,006
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Rockford, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Rockford, IL offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Rockford, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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