Front Desk Attendant Jobs in Springfield, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Overview Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in 25 locations in Illinois, Indiana, and Florida. We are the...
Familia Dental Title: Front Desk Receptionist Date: 03/27/2025 Job ID: 3077251 Relocation: No Degree: Not Specified Salary: Job Types: Receptionist Location: SPRINGFIELD IL First Name Last Name...
Customer Service Representative, Overnights
- Springfield, IL
- 45+ days ago
- Springfield, IL
- 45+ days ago
Store 4700190: 2201 N Dirksen Pkwy, Springfield, Illinois 62702 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Guest Service Agent (Part-Time) - President Abraham Lincoln Springfield DoubleTree Hotel
- Springfield, IL
- 45+ days ago
- Springfield, IL
- 45+ days ago
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative support to a funeral home, cemetery, crematory or...
The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the Front Desk Coordinator is the usually the...
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first...
Demographic Data for Springfield, IL
Moving to Springfield, IL? Find some basic demographic data about Springfield, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Springfield, IL
Highest Education Level
Front Desk Attendants in Springfield, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Cash Handling
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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