Front Desk Attendant Jobs in Urbana, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Service Representative Report To: Campus Director FLSA Status: Non-Exempt The Company: Tricoci University of Beauty Culture (TUBC) is a Chicago-based education company focused on the beauty industry...
Customer Service Representative - 1st shift - Champaign, IL
- Champaign, IL (1 mile from Urbana, IL)
- 4 days ago
- Champaign, IL (1 mile from Urbana, IL)
- 4 days ago
Position Overview: The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external...
957012 - Franchise - CSP/Receptionist
- Monticello, IL (19 miles from Urbana, IL)
- 4 days ago
- Monticello, IL (19 miles from Urbana, IL)
- 4 days ago
What you'll bring to the team... Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule...
Receptionist - Gastroenterology
- Champaign, IL (1 mile from Urbana, IL)
- 6 days ago
- Champaign, IL (1 mile from Urbana, IL)
- 6 days ago
Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service....
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Customer Service Representative, Full or Part Time
- Mahomet, IL (13 miles from Urbana, IL)
- 7 days ago
- Mahomet, IL (13 miles from Urbana, IL)
- 7 days ago
Store 4701432: 506 S Prairie View Rd, Mahomet, Illinois 61853 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Open Availability
- Rantoul, IL (14 miles from Urbana, IL)
- 7 days ago
- Rantoul, IL (14 miles from Urbana, IL)
- 7 days ago
Store 4701430: 1295 E Grove, Rantoul, Illinois 61866 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, PT Overnights
- Champaign, IL (1 mile from Urbana, IL)
- 9 days ago
- Champaign, IL (1 mile from Urbana, IL)
- 9 days ago
Store 4700103: 1713 W John St, Champaign, Illinois 61821 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Overnights
- Rantoul, IL (14 miles from Urbana, IL)
- 9 days ago
- Rantoul, IL (14 miles from Urbana, IL)
- 9 days ago
Store 4701445: 220 S Murray Rd, Rantoul, Illinois 61866 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Evenings
- Rantoul, IL (14 miles from Urbana, IL)
- 9 days ago
- Rantoul, IL (14 miles from Urbana, IL)
- 9 days ago
Store 4701445: 220 S Murray Rd, Rantoul, Illinois 61866 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Main Office Receptionist/Secretary
- Champaign, IL (1 mile from Urbana, IL)
- 10 days ago
- Champaign, IL (1 mile from Urbana, IL)
- 10 days ago
Position Type: Non Licensed: Secretarial/Clerical/ Receptionist Date Posted: 3/7/2025 Location: Rantoul Township High School Date Available: 04/15/2025 Closing Date: 03/21/2025 District: ...
Dental Receptionist - Business Assistant
- Champaign, IL (1 mile from Urbana, IL)
- 11 days ago
- Champaign, IL (1 mile from Urbana, IL)
- 11 days ago
Dental Front Office - Champaign, IL Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is...
Veterinary Receptionist - Champaign, IL
- Champaign, IL (1 mile from Urbana, IL)
- 12 days ago
- Champaign, IL (1 mile from Urbana, IL)
- 12 days ago
Who we are Are you looking for a practice that prides itself on providing outstanding patient care and exceptional client service? Do you enjoy a work-life balance that includes those previously...
Remote Receptionist / Administrative
- Champaign, IL (1 mile from Urbana, IL)
- 12 days ago
- Champaign, IL (1 mile from Urbana, IL)
- 12 days ago
Location: Champaign, US-IL Rate: Not Specified Type: Permanent Remote Receptionist / Administrative Vector Marketing Corporation's Administrative Department is seeking qualified administrative...
Remote WorkCompensation Range: $15.00 to $24.68 Hourly Location: 2010 S Philo Rd, Urbana, Illinois 61802 United States of America Are you a people person? Do you love helping others? U-Haul is in search of...
Medical Assistant/Receptionist - Cardiology - Float
- Champaign, IL (1 mile from Urbana, IL)
- 17 days ago
- Champaign, IL (1 mile from Urbana, IL)
- 17 days ago
Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service....
Demographic Data for Urbana, IL
Moving to Urbana, IL? Find some basic demographic data about Urbana, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Urbana, IL
Highest Education Level
Front Desk Attendants in Urbana, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sales & Marketing
- Patient Registration
- Front Office
- Willingness To Learn
- Clerical Support
- Sorting Mail
- Ged
- Associates
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Complaint Resolution
- Wellness
- Merchandising
- Reception
- Cashier Skills
- Reimbursement
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Data Entry
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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