Front Desk Attendant Jobs in Urbana, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 26 Jobs

Guest Service Representative - Days - Urbana IL

  • Urbana, IL
  • 2 hours ago
  • Urbana, IL
  • 2 hours ago

Guest Service Representative Report To: Campus Director FLSA Status: Non-Exempt The Company: Tricoci University of Beauty Culture (TUBC) is a Chicago-based education company focused on the beauty industry...

Customer Service Representative - 1st shift - Champaign, IL

  • Champaign, IL (1 mile from Urbana, IL)
  • 1 day ago
  • Champaign, IL (1 mile from Urbana, IL)
  • 1 day ago

Position Overview: The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external...

957012 - Franchise - CSP/Receptionist

  • Monticello, IL (19 miles from Urbana, IL)
  • 2 days ago
  • Monticello, IL (19 miles from Urbana, IL)
  • 2 days ago

Job Description: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities...

Receptionist - Gastroenterology

  • Champaign, IL (1 mile from Urbana, IL)
  • 3 days ago
  • Champaign, IL (1 mile from Urbana, IL)
  • 3 days ago

Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service....

Customer Service Representative, Full or Part Time

  • Mahomet, IL (13 miles from Urbana, IL)
  • 4 days ago
  • Mahomet, IL (13 miles from Urbana, IL)
  • 4 days ago

Store 4701432: 506 S Prairie View Rd, Mahomet, Illinois 61853 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Open Availability

  • Rantoul, IL (14 miles from Urbana, IL)
  • 4 days ago
  • Rantoul, IL (14 miles from Urbana, IL)
  • 4 days ago

Store 4701430: 1295 E Grove, Rantoul, Illinois 61866 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, PT Overnights

  • Champaign, IL (1 mile from Urbana, IL)
  • 7 days ago
  • Champaign, IL (1 mile from Urbana, IL)
  • 7 days ago

Store 4700103: 1713 W John St, Champaign, Illinois 61821 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, FT Evenings

  • Champaign, IL (1 mile from Urbana, IL)
  • 7 days ago
  • Champaign, IL (1 mile from Urbana, IL)
  • 7 days ago

Store 4700103: 1713 W John St, Champaign, Illinois 61821 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Overnights

  • Rantoul, IL (14 miles from Urbana, IL)
  • 7 days ago
  • Rantoul, IL (14 miles from Urbana, IL)
  • 7 days ago

Store 4701445: 220 S Murray Rd, Rantoul, Illinois 61866 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Evenings

  • Rantoul, IL (14 miles from Urbana, IL)
  • 7 days ago
  • Rantoul, IL (14 miles from Urbana, IL)
  • 7 days ago

Store 4701445: 220 S Murray Rd, Rantoul, Illinois 61866 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Main Office Receptionist/Secretary

  • Champaign, IL (1 mile from Urbana, IL)
  • 7 days ago
  • Champaign, IL (1 mile from Urbana, IL)
  • 7 days ago

Position Type: Non Licensed: Secretarial/Clerical/ Receptionist Date Posted: 3/7/2025 Location: Rantoul Township High School Date Available: 04/15/2025 Closing Date: 03/21/2025 District:  ...

Dental Receptionist - Business Assistant

  • Champaign, IL (1 mile from Urbana, IL)
  • 8 days ago
  • Champaign, IL (1 mile from Urbana, IL)
  • 8 days ago

Dental Front Office - Champaign, IL Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is...

Veterinary Receptionist - Champaign, IL

  • Champaign, IL (1 mile from Urbana, IL)
  • 9 days ago
  • Champaign, IL (1 mile from Urbana, IL)
  • 9 days ago

Who we are Are you looking for a practice that prides itself on providing outstanding patient care and exceptional client service? Do you enjoy a work-life balance that includes those previously...

Remote Receptionist / Administrative

  • Champaign, IL (1 mile from Urbana, IL)
  • 9 days ago
  • Champaign, IL (1 mile from Urbana, IL)
  • 9 days ago

Location: Champaign, US-IL Rate: Not Specified Type: Permanent Remote Receptionist / Administrative Vector Marketing Corporation's Administrative Department is seeking qualified administrative...

Remote Work

Customer Service Representative

  • Urbana, IL
  • 10 days ago
  • Urbana, IL
  • 10 days ago

Compensation Range: $15.00 to $24.68 Hourly Location: 2010 S Philo Rd, Urbana, Illinois 61802 United States of America Are you a people person? Do you love helping others? U-Haul is in search of...

Demographic Data for Urbana, IL

Moving to Urbana, IL? Find some basic demographic data about Urbana, IL below.


Local
National
47,118
746
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Urbana, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Urbana, IL offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Urbana, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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