Front Desk Attendant Jobs in Wilmington, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 30 Jobs

Front Desk Receptionist

  • Frankfort, IL (17 miles from Wilmington, IL)
  • 4 hours ago
  • Frankfort, IL (17 miles from Wilmington, IL)
  • 4 hours ago

Provide courteous and accurate information about the practice and instructions to patients and visitors. Qualification & Requirements: High School Diploma or equivalent required....

Guest Service Representative

  • Romeoville, IL (23 miles from Wilmington, IL)
  • 1 day ago
  • Romeoville, IL (23 miles from Wilmington, IL)
  • 1 day ago

Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...

Receptionist

  • Momence, IL (24 miles from Wilmington, IL)
  • 3 days ago
  • Momence, IL (24 miles from Wilmington, IL)
  • 3 days ago

Receptionist The Receptionist is tasked with the responsibility to greet everyone they interact with in a friendly manner while providing outstanding customer service to both internal employees...

Guest Services Agent

  • Joliet, IL (17 miles from Wilmington, IL)
  • 3 days ago
  • Joliet, IL (17 miles from Wilmington, IL)
  • 3 days ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....

Guest Service Representative

  • Bradley, IL (15 miles from Wilmington, IL)
  • 4 days ago
  • Bradley, IL (15 miles from Wilmington, IL)
  • 4 days ago

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...

Medical Receptionist - Part-Time

  • Lockport, IL (21 miles from Wilmington, IL)
  • 8 days ago
  • Lockport, IL (21 miles from Wilmington, IL)
  • 8 days ago

Overview Medical Receptionist - Lockport Position Highlights: Part-Time, 20 hours Hours: Monday-Sunday; hours vary. Must be able to work evenings and weekends. Location: Lockport MOB 1206 East 9th...

Medical Receptionist

  • Joliet, IL (17 miles from Wilmington, IL)
  • 8 days ago
  • Joliet, IL (17 miles from Wilmington, IL)
  • 8 days ago

Overview Medical Receptionist - Joliet Position Highlights: Full-Time, 40 hours Hours: Monday-Friday; hours vary Location: 2100 Glenwood Ave Suite 107 Joliet, Illinois 60453 Benefits:...

Receptionist - Part-time- 2nd shift

  • Park Forest, IL (22 miles from Wilmington, IL)
  • 10 days ago
  • Park Forest, IL (22 miles from Wilmington, IL)
  • 10 days ago

Responsibilities: Greets and engages with all Community visitors, ensuring a warm and inviting first impression and experience Manages incoming calls, providing assistance and directing inquiries...

Receptionist - Manteno

  • Manteno, IL (10 miles from Wilmington, IL)
  • 10 days ago
  • Manteno, IL (10 miles from Wilmington, IL)
  • 10 days ago

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969,...

Front Desk Agent

  • Joliet, IL (17 miles from Wilmington, IL)
  • 12 days ago
  • Joliet, IL (17 miles from Wilmington, IL)
  • 12 days ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....

Receptionist, Medical

  • Joliet, IL (17 miles from Wilmington, IL)
  • 15 days ago
  • Joliet, IL (17 miles from Wilmington, IL)
  • 15 days ago

Overview Receptionist, Medical - Joliet - Family Medicine, Pulmonary, and Cardiology Position Highlights: Full-Time, 40 hours Hours: Monday-Friday; hours vary Location: 330 N Madison Joliet,...

Customer Service Representative

  • Romeoville, IL (23 miles from Wilmington, IL)
  • 19 days ago
  • Romeoville, IL (23 miles from Wilmington, IL)
  • 19 days ago

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute...

Customer Service Representative

  • Joliet, IL (17 miles from Wilmington, IL)
  • 30+ days ago
  • Joliet, IL (17 miles from Wilmington, IL)
  • 30+ days ago

Supervises: None Summary : Under general supervision, the Customer Services Representative / Shipping & Receiving Clerk will respond to inquiries, processing orders and handling complaints in a prompt, courteous...

Customer Service Representative

  • Romeoville, IL (23 miles from Wilmington, IL)
  • 60+ days ago
  • Romeoville, IL (23 miles from Wilmington, IL)
  • 60+ days ago

Store 4706749: 1285 Lakeview Dr, Romeoville, Illinois 60446 Availability - Shift/Days Full time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team...

Receptionist/ Office Administrator (Part-time) at Credit Union 1 Amphitheatre - Tinley Park

  • Tinley Park, IL (22 miles from Wilmington, IL)
  • 26 days ago
  • Tinley Park, IL (22 miles from Wilmington, IL)
  • 26 days ago

Job Summary: Position Title: Receptionist/ Office Administrator (Part-time) Important Note: This position is part-time/seasonal with hours beginning in March of 2025 and working through October of...

Demographic Data for Wilmington, IL

Moving to Wilmington, IL? Find some basic demographic data about Wilmington, IL below.


Local
National
11,518
251
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Wilmington, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Wilmington, IL offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Wilmington, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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