Front Desk Attendant Jobs in Wood River, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 66 Jobs

Front Desk

  • Hazelwood, MO (17 miles from Wood River, IL)
  • 14 hours ago
  • Hazelwood, MO (17 miles from Wood River, IL)
  • 14 hours ago

Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...

Front Desk Agent - Aloft: St. Louis, MO

  • Saint Louis, MO (17 miles from Wood River, IL)
  • 18 hours ago
  • Saint Louis, MO (17 miles from Wood River, IL)
  • 18 hours ago

Front Desk Agent- Aloft: St. Louis, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in...

Front Desk Sales Associate

  • Shiloh, IL (20 miles from Wood River, IL)
  • 23 hours ago
  • Shiloh, IL (20 miles from Wood River, IL)
  • 23 hours ago

We seek an experienced, self-motivated guest services representative for this high-profile position....

Medical Receptionist

  • Richmond Heights, MO (21 miles from Wood River, IL)
  • 1 day ago
  • Richmond Heights, MO (21 miles from Wood River, IL)
  • 1 day ago

Is polite, courteous and professional. Distributes faxes, memos and e-mails to the appropriate parties. Makes copies of correspondence and other printed matter....

Front Desk Clerk

  • Saint Louis, MO (17 miles from Wood River, IL)
  • 3 days ago
  • Saint Louis, MO (17 miles from Wood River, IL)
  • 3 days ago

Excellent guest service and communication skills. Must be able to stand for long periods of time (average 8 hour shift)....

Guest Services Rep Part Time-104020

  • Bridgeton, MO (19 miles from Wood River, IL)
  • 3 days ago
  • Bridgeton, MO (19 miles from Wood River, IL)
  • 3 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Front Desk Agent

  • Saint Louis, MO (17 miles from Wood River, IL)
  • 3 days ago
  • Saint Louis, MO (17 miles from Wood River, IL)
  • 3 days ago

Property Description Join the dynamic team at The Westin St. Louis, located in the heart of downtown, where luxury meets unbeatable convenience! We are looking for passionate, high-energy...

Guest Services Rep Full Time-104010

  • Bridgeton, MO (19 miles from Wood River, IL)
  • 4 days ago
  • Bridgeton, MO (19 miles from Wood River, IL)
  • 4 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Reservation Agent-1

  • Saint Louis, MO (17 miles from Wood River, IL)
  • 4 days ago
  • Saint Louis, MO (17 miles from Wood River, IL)
  • 4 days ago

Location: 418 S Tucker Blvd, Saint Louis, Missouri 63102 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is...

Front Desk Coordinator- Full Time

  • Saint Charles, MO (20 miles from Wood River, IL)
  • 5 days ago
  • Saint Charles, MO (20 miles from Wood River, IL)
  • 5 days ago

Front Desk Coordinator- Full Time St Charles, MO, USA Req #5004 Tuesday, April 15, 2025 Full Time Front Desk Medical Coordinator At RestorixHealth, our mission is simpleto restore health and...

Guest Service Agent - R-0065000

  • Saint Louis, MO (17 miles from Wood River, IL)
  • 5 days ago
  • Saint Louis, MO (17 miles from Wood River, IL)
  • 5 days ago

Summary**The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering...

Hotel Guest Service Rep

  • Saint Charles, MO (20 miles from Wood River, IL)
  • 6 days ago
  • Saint Charles, MO (20 miles from Wood River, IL)
  • 6 days ago

Position starts at $15/hour We are an award winning hotel with high standards. Our guests are our top priority! What we offer: Health, Dental, Vision and other benefits available after 60 days...

Front Desk & Reception Specialist

  • Saint Louis, MO (17 miles from Wood River, IL)
  • 6 days ago
  • Saint Louis, MO (17 miles from Wood River, IL)
  • 6 days ago

Founded in 1952, RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience, integrity and value....

Salon Receptionist - Alton Sq

  • Alton, IL (5 miles from Wood River, IL)
  • 7 days ago
  • Alton, IL (5 miles from Wood River, IL)
  • 7 days ago

At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we...

Front Desk

  • Saint Louis, MO (17 miles from Wood River, IL)
  • 9 days ago
  • Saint Louis, MO (17 miles from Wood River, IL)
  • 9 days ago

At PEG Hospitality Group it’s our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan...

Demographic Data for Wood River, IL

Moving to Wood River, IL? Find some basic demographic data about Wood River, IL below.


Local
National
11,060
240
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Wood River, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Wood River, IL offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Wood River, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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