Front Desk Attendant Jobs in Cambridge, MD
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- St Michaels, MD (23 miles from Cambridge, MD)
- 17 days ago
- St Michaels, MD (23 miles from Cambridge, MD)
- 17 days ago
Overview Title: Guest Services Concierge division : Rooms department : Guest Services reports to : Guest Services Supervisor classification : Non-exempt REPORTING STRUCTURE: Job Summary: Answer the...
Veterinary Receptionist - Solomons, MD
- Solomons, MD (22 miles from Cambridge, MD)
- 18 days ago
- Solomons, MD (22 miles from Cambridge, MD)
- 18 days ago
Who we are Are you looking for a fast-paced and challenging role within the veterinary industry? Solomons Veterinary is looking to add a full-time Client Care Specialist to our team. Client Care...
DS Smith (Interstate Container) Customer Service Representative in Cambridge , Maryland Job Details Description Customer Service is the act of taking care of the customers needs by providing and...
Customer Service Representative
- E New Market, MD (11 miles from Cambridge, MD)
- 90+ days ago
- E New Market, MD (11 miles from Cambridge, MD)
- 90+ days ago
Location: 5403 Mount Holly Rd, East New Market, Maryland 21631 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for...
Demographic Data for Cambridge, MD
Moving to Cambridge, MD? Find some basic demographic data about Cambridge, MD below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Cambridge, MD
Highest Education Level
Front Desk Attendants in Cambridge, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Cash Handling
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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