Front Desk Attendant Jobs in Cumberland, MD
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Bedford, PA (22 miles from Cumberland, MD)
- 2 days ago
- Bedford, PA (22 miles from Cumberland, MD)
- 2 days ago
Bedford Post Acute is a 72-bed facility located at 136 Donahue Manor Rd., Bedford. Our long-term staff members know the value of mutual respect, empowerment, and teamwork. Their dedication to...
Are you passionate about creating unforgettable guest experiences? Were looking for enthusiastic Front Desk Agents to be the heartbeat of our guest experience. From warm welcomes at check-in to...
We are seeking a qualified candidate to join our team as a front desk/receptionist.Please submit your resume to:...
Receptionist at Assisted Living Community
- Bedford, PA (22 miles from Cumberland, MD)
- 18 days ago
- Bedford, PA (22 miles from Cumberland, MD)
- 18 days ago
Handles all incoming phone calls in a professional and courteous manner and directs them to the appropriate personnel. 3....
- Bedford, PA (22 miles from Cumberland, MD)
- 25 days ago
- Bedford, PA (22 miles from Cumberland, MD)
- 25 days ago
Location Omni Bedford Springs Resort & Spa Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort & Spa. More than just a sought-after destination for...
Store 4704199: 15617 McMullen Hwy SW, Cumberland, Maryland 21502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Cumberland, MD
Moving to Cumberland, MD? Find some basic demographic data about Cumberland, MD below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Cumberland, MD
Highest Education Level
Front Desk Attendants in Cumberland, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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