Front Desk Attendant Jobs in Rockville, MD
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Pediatric Urgent Care- Front Desk Associate (Per-diem) Germantown, MD
- Germantown, MD (8 miles from Rockville, MD)
- 6 hours ago
- Germantown, MD (8 miles from Rockville, MD)
- 6 hours ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Front Desk Associate role is an...
- Washington, DC (14 miles from Rockville, MD)
- 6 hours ago
- Washington, DC (14 miles from Rockville, MD)
- 6 hours ago
It's fun to work at a company where people truly believe in what they are doing! Job Description: Provide receptionist services for clients at their site. Essential Job Responsibilities Work...
- Washington, DC (14 miles from Rockville, MD)
- 6 hours ago
- Washington, DC (14 miles from Rockville, MD)
- 6 hours ago
Job Number 24213365 Job Category Rooms & Guest Services Operations Location The St....
- Falls Church, VA (14 miles from Rockville, MD)
- 6 hours ago
- Falls Church, VA (14 miles from Rockville, MD)
- 6 hours ago
Additional Information Pay: $20.00-$21.50/hour, Day shift, Evening shift, Overnight shift Job Number 24197633 Job Category Rooms & Guest Services Operations Location Falls Church Marriott Fairview Park...
Member Experience Receptionist
- Washington, DC (14 miles from Rockville, MD)
- 7 hours ago
- Washington, DC (14 miles from Rockville, MD)
- 7 hours ago
Ensures interaction with member constitutes a compelling customer experience through welcoming, registering, and assisting members. Essential Responsibilities: Welcomes and greets members at...
- Reston, VA (13 miles from Rockville, MD)
- 9 hours ago
- Reston, VA (13 miles from Rockville, MD)
- 9 hours ago
Welcome and receive guests, customers, vendors, and staff members in a courteous and professional manner. Possess good verbal and written communication skills....
- Berwyn Heights, MD (13 miles from Rockville, MD)
- 16 hours ago
- Berwyn Heights, MD (13 miles from Rockville, MD)
- 16 hours ago
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit,...
Team Member Part Time Guest Service Representative
- Columbia, MD (16 miles from Rockville, MD)
- 18 hours ago
- Columbia, MD (16 miles from Rockville, MD)
- 18 hours ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
- Arlington, VA (13 miles from Rockville, MD)
- 23 hours ago
- Arlington, VA (13 miles from Rockville, MD)
- 23 hours ago
Required Skills and Experience: High school diploma or GED required. 1+ years prior guest service experience required preferably in a hospitality setting....
- Bethesda, MD (7 miles from Rockville, MD)
- 1 day ago
- Bethesda, MD (7 miles from Rockville, MD)
- 1 day ago
About the Role We are seeking passionate, service-oriented, positive and hard-working individuals with a passion for skincare and an excitement for our brand....
The Melrose Georgetown Hotel Front Desk Agent -Part-time
- Washington, DC (14 miles from Rockville, MD)
- 1 day ago
- Washington, DC (14 miles from Rockville, MD)
- 1 day ago
What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when...
Guest Service Agent - Hilton McLean Tysons Corner
- McLean, VA (10 miles from Rockville, MD)
- 1 day ago
- McLean, VA (10 miles from Rockville, MD)
- 1 day ago
As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...
Front Desk Agent - Homewood Suites Arlington
- Arlington, VA (13 miles from Rockville, MD)
- 1 day ago
- Arlington, VA (13 miles from Rockville, MD)
- 1 day ago
Responsibilities: Guest Service: Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service....
Receptionist/Office Services Assistant
- Herndon, VA (14 miles from Rockville, MD)
- 1 day ago
- Herndon, VA (14 miles from Rockville, MD)
- 1 day ago
Requisition ID: 283840 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Reston, VA Extraordinary teams building inspiring projects: Since 1898, we have helped...
- Annandale, VA (17 miles from Rockville, MD)
- 1 day ago
- Annandale, VA (17 miles from Rockville, MD)
- 1 day ago
Company Description PT Plus is a well-respected and established outpatient orthopedic clinic in Clinton, NJ providing care for a variety of orthopedic-related disorders and sports-related...
Demographic Data for Rockville, MD
Moving to Rockville, MD? Find some basic demographic data about Rockville, MD below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Rockville, MD
Highest Education Level
Front Desk Attendants in Rockville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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