Front Desk Attendant Jobs in Upper Marlboro, MD

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 175 Jobs

Medical Receptionist - La Plata, MD

  • La Plata, MD (22 miles from Upper Marlboro, MD)
  • 1 hour ago
  • La Plata, MD (22 miles from Upper Marlboro, MD)
  • 1 hour ago

Medical Receptionist - La Plata, MD 101 Centennial St, La Plata, MD 20646, USA Req #7540 Friday, March 14, 2025 Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024....

Front Desk Agent (Full Time) - Hotel Indigo Old Town Alexandria

  • Alexandria, VA (15 miles from Upper Marlboro, MD)
  • 8 hours ago
  • Alexandria, VA (15 miles from Upper Marlboro, MD)
  • 8 hours ago

Experience - ideally youll have spent at least one year in a front desk or guest service position. Strength - sometimes youll need to lift, push and pull big objects up to 50lbs (23 kg)....

Medical Receptionist - Charge Entry

  • Annapolis, MD (19 miles from Upper Marlboro, MD)
  • 9 hours ago
  • Annapolis, MD (19 miles from Upper Marlboro, MD)
  • 9 hours ago

Medical Receptionist - Medical Biller Annapolis, MD Pay From: $17 per hour MUST: Experienced Medical Receptionist 2+ years of experience as a Medical Receptionist Experience with EMR, Athena...

Receptionist MD

  • Charlotte Hall, MD (23 miles from Upper Marlboro, MD)
  • 20 hours ago
  • Charlotte Hall, MD (23 miles from Upper Marlboro, MD)
  • 20 hours ago

JOB PURPOSE: The duties and responsibilities include performing the day-to-day administrative secretarial and receptionist functions of the facility in accordance with current established...

Front Desk Representative

  • Laurel, MD (22 miles from Upper Marlboro, MD)
  • 21 hours ago
  • Laurel, MD (22 miles from Upper Marlboro, MD)
  • 21 hours ago

The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice...

EOC/Service Desk Agent

  • Suitland, MD (8 miles from Upper Marlboro, MD)
  • 1 day ago
  • Suitland, MD (8 miles from Upper Marlboro, MD)
  • 1 day ago

Job Family : User Support (Digital) Travel Required : None Clearance Required : Ability to Obtain Public Trust What You Will Do : Manage, track, report, process and assign tickets daily....

Medical Receptionist - Patient Consultant

  • McLean, VA (23 miles from Upper Marlboro, MD)
  • 1 day ago
  • McLean, VA (23 miles from Upper Marlboro, MD)
  • 1 day ago

Medical Receptionist - Patient Consultant Tysons, VA Pay From: $22 per hour MUST: 3 plus year Medical Receptionist experience Strong EMR skills Excellent written and verbal communication skills,...

Sales Receptionist

  • Gambrills, MD (17 miles from Upper Marlboro, MD)
  • 1 day ago
  • Gambrills, MD (17 miles from Upper Marlboro, MD)
  • 1 day ago

About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...

Salon Receptionist - Forest Village Park

  • Forestville, MD (7 miles from Upper Marlboro, MD)
  • 1 day ago
  • Forestville, MD (7 miles from Upper Marlboro, MD)
  • 1 day ago

Salon Receptionist - Forest Village Park Location: Forestville, MD, United States - Forest Village Park 3401 Donnell Dr Job ID: 1098331 Salon Professionals Job Type: Part-Time Pay Range: $15.00 -...

Lobby Host w/ Overnight Relief (Front Desk Agent) - Arlo Hotels

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 1 day ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 1 day ago

Guest Service Relations Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s) Provides Concierge services to guests....

Office Receptionist/Office Clerical Assistant

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago

Full time position (Mon-Fri) for Plumbing Service Company (Raine & Son, LLC). Seeking a receptionist with a positive attitude, excellent customer service skills to answer multi-line phone system....

Guest Service Agent - $19 per hour

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago

Skills and Abilities: Requires having excellent computer and cash handling skills, ability to stand for extended periods of time; present a sociable, outgoing, lively and guest service-oriented demeanor...

Guest Service Agent - Hilton Washington DC Capitol Hill

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago

As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...

Hotel Front Desk Agent

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago

Hotel Front Desk Agent Job Description The Westin Washington DC City Center is looking for a Hotel Front Desk Agent to join our team! A Hotel Front Desk Agent is responsible for providing...

Guest Service Agent Homewood Suites DC Convention Center

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago

What You’ll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to...

Demographic Data for Upper Marlboro, MD

Moving to Upper Marlboro, MD? Find some basic demographic data about Upper Marlboro, MD below.

Local
National
103,379
1,640
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Coggno
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Udemy
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Register to search for more online courses. >>>

Salary for Front Desk Attendant Jobs in Upper Marlboro, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Upper Marlboro, MD offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Upper Marlboro, MD
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Front Desk Attendant position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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