Front Desk Attendant Jobs in Amherst, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Medical Receptionist - Gastroenterology
- Springfield, MA (19 miles from Amherst, MA)
- 11 hours ago
- Springfield, MA (19 miles from Amherst, MA)
- 11 hours ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Agawam, MA (22 miles from Amherst, MA)
- 14 hours ago
- Agawam, MA (22 miles from Amherst, MA)
- 14 hours ago
Responsibilities Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water...
Medical Receptionist - Endocrinology
- Springfield, MA (19 miles from Amherst, MA)
- 5 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 5 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Springfield, MA (19 miles from Amherst, MA)
- 5 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 5 days ago
Gandara Mental Health Center Receptionist in Springfield , Massachusetts Receptionist Job Category: Operations -Community Service Requisition Number: RECEP002738 Full-Time Holyoke, MA 01040, USA...
Customer Service Representative
- Hadley, MA (6 miles from Amherst, MA)
- 6 days ago
- Hadley, MA (6 miles from Amherst, MA)
- 6 days ago
2 shifts available, see quantity below: 1. 8A - 4:30P ET Mon-Fri (Qty: 1 worker) 2. 10A-6:30P ET Mon-Fri (Qty: 2 workers) The Customer Service Representative (CSR) is a member of the Customer...
Medical Receptionist - Adult Medicine
- Agawam, MA (22 miles from Amherst, MA)
- 7 days ago
- Agawam, MA (22 miles from Amherst, MA)
- 7 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Holyoke, MA (14 miles from Amherst, MA)
- 9 days ago
- Holyoke, MA (14 miles from Amherst, MA)
- 9 days ago
Receptionist Work Location: Holyoke, MA * Bilingual Candidates Encouraged to Apply * EOE M/F/D/V Gándara Center provides residential, mental health, substance abuse and preventive services for...
- Holyoke, MA (14 miles from Amherst, MA)
- 10 days ago
- Holyoke, MA (14 miles from Amherst, MA)
- 10 days ago
HR Coordinator / Receptionist ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America Req #1043 Tuesday, March 4, 2025 ISO New England is the not-for-profit,...
Medical Receptionist - Multiple Sclerosis Center
- Springfield, MA (19 miles from Amherst, MA)
- 16 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 16 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Receptionist-Opioid Treatment Program
- Greenfield, MA (19 miles from Amherst, MA)
- 16 days ago
- Greenfield, MA (19 miles from Amherst, MA)
- 16 days ago
Greets and directs clients in a courteous, professional manner. Maintains appearance of waiting room, mail room and office areas....
Customer Service Representative
- West Springfield, MA (19 miles from Amherst, MA)
- 17 days ago
- West Springfield, MA (19 miles from Amherst, MA)
- 17 days ago
Location: 380 Union St, West Springfield, Massachusetts 01089 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for...
Salon Receptionist - Holyoke Mall
- Holyoke, MA (14 miles from Amherst, MA)
- 20 days ago
- Holyoke, MA (14 miles from Amherst, MA)
- 20 days ago
Salon Receptionist - Holyoke Mall Location: Holyoke, MA, United States - Holyoke Mall PO BOX 10010 Job ID: 1095336 Salon Professionals Job Type: Part-Time Date Updated: Feb 21, 2025 General...
Medical Receptionist - Vascular Surgery
- Springfield, MA (19 miles from Amherst, MA)
- 28 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 28 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Agawam, MA (22 miles from Amherst, MA)
- 28 days ago
- Agawam, MA (22 miles from Amherst, MA)
- 28 days ago
Express Employment is currently looking for a Receptionist for our client in Agawam, MA. Starting at $19/hr Monday-Friday Day Shift Long Term Job Details: Answer and direct phone calls in a polite...
Medical Receptionist - Orthopedics
- Springfield, MA (19 miles from Amherst, MA)
- 30+ days ago
- Springfield, MA (19 miles from Amherst, MA)
- 30+ days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Demographic Data for Amherst, MA
Moving to Amherst, MA? Find some basic demographic data about Amherst, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Amherst, MA
Highest Education Level
Front Desk Attendants in Amherst, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sales & Marketing
- Patient Registration
- Front Office
- Willingness To Learn
- Clerical Support
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reception
- Cashier Skills
- Energetic
- Reimbursement
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Data Entry
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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