Front Desk Attendant Jobs in Massachusetts
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Responsibilities Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water...
Medical Receptionist - Merrimack Valley Cardiology
- North Chelmsford, MA
- 5 hours ago
- North Chelmsford, MA
- 5 hours ago
Job Profile Summary This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the...
Receptionist I - Receptionist Position Front Desk Receptionist, is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering...
JOIN THE CHC FAMILY! We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment...
Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...
DUTIES AND RESPONSIBILITIES: Greets all patients, family members, and fellow staff courteously and professionally....
Receptionist I Receptionist Position Front Desk Receptionist, is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and...
Live the Mission Temporary position, Start date mid-January until March 2025. Full-time 8am-4pm Mon-Fri, then per diem. Position Summary The Receptionist efficiently performs clerical support and...
Receptionist Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47...
Ophthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a...
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
Guest Service Agent Overview: Guest Service Agent is a fun, yet challenging role within the hotel, often the first and last point of contact for guests....
Overview APDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being...
un Administrative Assistant/Receptionist (boston: boston/cambridge/brookline) Beacon Hill Staffing Group compensation: $21 - $24 per hour employment type: job title: Administrative...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Massachusetts
Highest Education Level
Front Desk Attendants in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sales & Marketing
- Patient Registration
- Front Office
- Willingness To Learn
- Clerical Support
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reception
- Cashier Skills
- Energetic
- Reimbursement
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Data Entry
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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