Front Desk Attendant Jobs in Franklin, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Colwen Hotels
- Boston, MA (24 miles from Franklin, MA)
- 1 day ago
- Colwen Hotels
- Boston, MA (24 miles from Franklin, MA)
- 1 day ago
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
- Attleboro, MA (11 miles from Franklin, MA)
- 11 hours ago
- Attleboro, MA (11 miles from Franklin, MA)
- 11 hours ago
Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure...
Administrative Assistant & Receptionist
- Waltham, MA (22 miles from Franklin, MA)
- 1 day ago
- Waltham, MA (22 miles from Franklin, MA)
- 1 day ago
Come join a winning team! Here at Imprivata, youll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a...
- Cambridge, MA (24 miles from Franklin, MA)
- 1 day ago
- Cambridge, MA (24 miles from Franklin, MA)
- 1 day ago
Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests needs....
- Waltham, MA (22 miles from Franklin, MA)
- 2 days ago
- Waltham, MA (22 miles from Franklin, MA)
- 2 days ago
Ophthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a...
Receptionist- The Residence at Charles Meadow
- Millis, MA (5 miles from Franklin, MA)
- 2 days ago
- Millis, MA (5 miles from Franklin, MA)
- 2 days ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
- Quincy, MA (23 miles from Franklin, MA)
- 2 days ago
- Quincy, MA (23 miles from Franklin, MA)
- 2 days ago
Responsibilities Responsible for leading the reception area and serving the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient, and courteous manner...
- Cambridge, MA (24 miles from Franklin, MA)
- 2 days ago
- Cambridge, MA (24 miles from Franklin, MA)
- 2 days ago
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
Receptionist/Administrative Clerk
- Brockton, MA (18 miles from Franklin, MA)
- 2 days ago
- Brockton, MA (18 miles from Franklin, MA)
- 2 days ago
Receptionist/Administrative Clerk 3.0 3.0 out of 5 stars 10 Mupac Drive, Brockton, MA 02301 Based in Brockton, Mass., Atrenne Computing Solutions, LLC, a Celestica company, is an innovative leader...
Front Desk Lead Courtyard Natick
- Natick, MA (14 miles from Franklin, MA)
- 2 days ago
- Natick, MA (14 miles from Franklin, MA)
- 2 days ago
Collaboration: Work closely with other departments to coordinate guest services and address any operational challenges....
Part Time Front Desk Agent Hilton Garden Inn Marlborough
- Marlborough, MA (19 miles from Franklin, MA)
- 2 days ago
- Marlborough, MA (19 miles from Franklin, MA)
- 2 days ago
service recovery program Follows proper selling techniques and ensures strategies are utilized to maximize room revenues Monitors room availability, follows restrictions, and all booking policies and...
ASC Front Desk Receptionist/Scheduler
- East Providence, RI (19 miles from Franklin, MA)
- 2 days ago
- East Providence, RI (19 miles from Franklin, MA)
- 2 days ago
Job Title: ASC Front Desk Receptionist/Scheduler Reports To: ASC Business Office Manager General Summary of Duties: This position serves as the Front Desk Receptionist for our Ambulatory Surgery...
Receptionist - The Residence at Watertown Square
- Watertown, MA (22 miles from Franklin, MA)
- 3 days ago
- Watertown, MA (22 miles from Franklin, MA)
- 3 days ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
RECEPTIONIST - Cambridge and Somerville Legal Services (CASLS)
- Cambridge, MA (24 miles from Franklin, MA)
- 3 days ago
- Cambridge, MA (24 miles from Franklin, MA)
- 3 days ago
Greater Boston Legal Services (GBLS) is committed to fair employment practices. We are proud to employ a staff with the cultural and linguistic competency to work within a variety of communities....
Medical Receptionist - Call Center - Sports Medicine (Mon, Tues, Wed, Fri 8am-4:30pm)
- Attleboro, MA (11 miles from Franklin, MA)
- 3 days ago
- Attleboro, MA (11 miles from Franklin, MA)
- 3 days ago
Within a high volume setting, provides support functions to the clinical and administrative staff; ensures attention to detail and aids in the completion of patient charging, abstracting, and...
Demographic Data for Franklin, MA
Moving to Franklin, MA? Find some basic demographic data about Franklin, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Franklin, MA
Highest Education Level
Front Desk Attendants in Franklin, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Cash Handling
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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