Front Desk Attendant Jobs in Lenox, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Washington, MA (7 miles from Lenox, MA)
- 8 days ago
- Washington, MA (7 miles from Lenox, MA)
- 8 days ago
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
- Lee, MA (6 miles from Lenox, MA)
- 13 days ago
- Lee, MA (6 miles from Lenox, MA)
- 13 days ago
Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects...
- Washington, MA (7 miles from Lenox, MA)
- 14 days ago
- Washington, MA (7 miles from Lenox, MA)
- 14 days ago
Front Desk Agents are responsible for providing exceptional guest service in a friendly, welcoming and courteous manner....
- Worthington, MA (16 miles from Lenox, MA)
- 21 days ago
- Worthington, MA (16 miles from Lenox, MA)
- 21 days ago
Hilltown Community Health Center Dental Receptionist in Worthington , Massachusetts HUNTINGTON/WORTHINGTON/AMHERST In this highly visible role, you will be reporting to the Dental Reception...
Agent Front Desk - InterContinental Washington DC - The Wharf
- Washington, MA (7 miles from Lenox, MA)
- 21 days ago
- Washington, MA (7 miles from Lenox, MA)
- 21 days ago
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...
- Nassau, NY (19 miles from Lenox, MA)
- 25 days ago
- Nassau, NY (19 miles from Lenox, MA)
- 25 days ago
Automotive Receptionist Are you ready to embark on a thrilling career journey? We're on the lookout for an enthusiastic Automotive Sales Receptionist who embodies exceptional interpersonal skills...
- Lee, MA (6 miles from Lenox, MA)
- 26 days ago
- Lee, MA (6 miles from Lenox, MA)
- 26 days ago
Inspired Dental Wellness Receptionist in Lee , Massachusetts Looking for a Rockstar Front Office Team Member We are a state-of-the-art dental practice that is privately owned. We are committed to...
- Pittsfield, MA (6 miles from Lenox, MA)
- 30+ days ago
- Pittsfield, MA (6 miles from Lenox, MA)
- 30+ days ago
As a receptionist at Auto Tech Repair, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Your role is crucial in ensuring...
- Great Barrington, MA (13 miles from Lenox, MA)
- 45+ days ago
- Great Barrington, MA (13 miles from Lenox, MA)
- 45+ days ago
include: Opening, closing, and maintaining the Berkshire Pulse facilities Greeting and checking-in students and their families at the front desk Answering telephone/email requests in a professional and courteous...
- Washington, MA (7 miles from Lenox, MA)
- 45+ days ago
- Washington, MA (7 miles from Lenox, MA)
- 45+ days ago
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
- Washington, MA (7 miles from Lenox, MA)
- 60+ days ago
- Washington, MA (7 miles from Lenox, MA)
- 60+ days ago
Company Description Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and...
- Great Barrington, MA (13 miles from Lenox, MA)
- 90+ days ago
- Great Barrington, MA (13 miles from Lenox, MA)
- 90+ days ago
It would be even better if you also had... High school diploma or equivalent Sales/marketing experience Why Work for Us At H&R Block, we believe and invest in our people by committing to their...
Receptionist Turnante- Castello di Guarene
- Columbiaville, NY (24 miles from Lenox, MA)
- 90+ days ago
- Columbiaville, NY (24 miles from Lenox, MA)
- 90+ days ago
Company Description Con pesanti tendaggi, dipinti, sontuosi mobili d'epoca, pavimenti in parquet accuratamente restaurati, questa ex residenza estiva dei Conti del Roero, costruita sul sito di una...
Demographic Data for Lenox, MA
Moving to Lenox, MA? Find some basic demographic data about Lenox, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Lenox, MA
Highest Education Level
Front Desk Attendants in Lenox, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sales & Marketing
- Patient Registration
- Front Office
- Willingness To Learn
- Clerical Support
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reception
- Cashier Skills
- Energetic
- Reimbursement
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Data Entry
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »