Front Desk Attendant Jobs in Lenox, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-13 of 13 Jobs

Front Desk Agent

  • Washington, MA (7 miles from Lenox, MA)
  • 8 days ago
  • Washington, MA (7 miles from Lenox, MA)
  • 8 days ago

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....

Medical Receptionist

  • Lee, MA (6 miles from Lenox, MA)
  • 13 days ago
  • Lee, MA (6 miles from Lenox, MA)
  • 13 days ago

Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects...

Front Desk Agent

  • Washington, MA (7 miles from Lenox, MA)
  • 14 days ago
  • Washington, MA (7 miles from Lenox, MA)
  • 14 days ago

Front Desk Agents are responsible for providing exceptional guest service in a friendly, welcoming and courteous manner....

Dental Receptionist

  • Worthington, MA (16 miles from Lenox, MA)
  • 21 days ago
  • Worthington, MA (16 miles from Lenox, MA)
  • 21 days ago

Hilltown Community Health Center Dental Receptionist in Worthington , Massachusetts HUNTINGTON/WORTHINGTON/AMHERST In this highly visible role, you will be reporting to the Dental Reception...

Agent Front Desk - InterContinental Washington DC - The Wharf

  • Washington, MA (7 miles from Lenox, MA)
  • 21 days ago
  • Washington, MA (7 miles from Lenox, MA)
  • 21 days ago

About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...

Automotive Sales Receptionist

  • Nassau, NY (19 miles from Lenox, MA)
  • 25 days ago
  • Nassau, NY (19 miles from Lenox, MA)
  • 25 days ago

Automotive Receptionist Are you ready to embark on a thrilling career journey? We're on the lookout for an enthusiastic Automotive Sales Receptionist who embodies exceptional interpersonal skills...

Receptionist

  • Lee, MA (6 miles from Lenox, MA)
  • 26 days ago
  • Lee, MA (6 miles from Lenox, MA)
  • 26 days ago

Inspired Dental Wellness Receptionist in Lee , Massachusetts Looking for a Rockstar Front Office Team Member We are a state-of-the-art dental practice that is privately owned. We are committed to...

Receptionist

  • Pittsfield, MA (6 miles from Lenox, MA)
  • 30+ days ago
  • Pittsfield, MA (6 miles from Lenox, MA)
  • 30+ days ago

As a receptionist at Auto Tech Repair, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Your role is crucial in ensuring...

Front Desk Staff Member

  • Great Barrington, MA (13 miles from Lenox, MA)
  • 45+ days ago
  • Great Barrington, MA (13 miles from Lenox, MA)
  • 45+ days ago

include: Opening, closing, and maintaining the Berkshire Pulse facilities Greeting and checking-in students and their families at the front desk Answering telephone/email requests in a professional and courteous...

Front Desk Guest Experience

  • Washington, MA (7 miles from Lenox, MA)
  • 45+ days ago
  • Washington, MA (7 miles from Lenox, MA)
  • 45+ days ago

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....

Front Desk Agent

  • Washington, MA (7 miles from Lenox, MA)
  • 60+ days ago
  • Washington, MA (7 miles from Lenox, MA)
  • 60+ days ago

Company Description Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and...

Receptionist

  • Great Barrington, MA (13 miles from Lenox, MA)
  • 90+ days ago
  • Great Barrington, MA (13 miles from Lenox, MA)
  • 90+ days ago

It would be even better if you also had... High school diploma or equivalent Sales/marketing experience Why Work for Us At H&R Block, we believe and invest in our people by committing to their...

Receptionist Turnante- Castello di Guarene

  • Columbiaville, NY (24 miles from Lenox, MA)
  • 90+ days ago
  • Columbiaville, NY (24 miles from Lenox, MA)
  • 90+ days ago

Company Description Con pesanti tendaggi, dipinti, sontuosi mobili d'epoca, pavimenti in parquet accuratamente restaurati, questa ex residenza estiva dei Conti del Roero, costruita sul sito di una...

Demographic Data for Lenox, MA

Moving to Lenox, MA? Find some basic demographic data about Lenox, MA below.


Local
National
4,692
248
Small

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Lenox, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Lenox, MA offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Lenox, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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