Front Desk Attendant Jobs in Malden, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 180 Jobs
Colwen Hotels

Front Desk Attendant

Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....

Receptionist

  • Wilmington, MA (11 miles from Malden, MA)
  • 12 hours ago
  • Wilmington, MA (11 miles from Malden, MA)
  • 12 hours ago

Receptionist (Wilmington) LEONARDO PHYSICAL THERAPY 230 Lowell Street, Suite 2D near Suite 2D compensation: $15-$18/hr employment type: experience level: entry level job title: Receptionist...

Receptionist

  • Lawrence, MA (19 miles from Malden, MA)
  • 13 hours ago
  • Lawrence, MA (19 miles from Malden, MA)
  • 13 hours ago

Receptionist 3.5 3.5 out of 5 stars 659 Andover Street, Lawrence, MA 01843 Overview The Receptionist is an entry level, overtime-eligible position that reports to the Director of Human Resources....

Medical Receptionist - OBGYN Chelmsford

  • North Chelmsford, MA (21 miles from Malden, MA)
  • 17 hours ago
  • North Chelmsford, MA (21 miles from Malden, MA)
  • 17 hours ago

Hours: Part-time, 24 hours weekly, Monday-Friday 830am-5pm Location: OBGYN Chelmsford Job Profile Summary This role focuses on providing administrative and business support to the organization in...

Medical Receptionist - Merrimack Family Medicine

  • Tewksbury, MA (15 miles from Malden, MA)
  • 17 hours ago
  • Tewksbury, MA (15 miles from Malden, MA)
  • 17 hours ago

Hours: 40 hours weekly, Monday-Friday 9am-530pm Location: Merrimack Family Medicine, Tewksbury MA Job Profile Summary This role focuses on providing administrative and business support to the...

Guest Services Agent/ Front Desk Receptionist

  • Boston, MA (5 miles from Malden, MA)
  • 1 day ago
  • Boston, MA (5 miles from Malden, MA)
  • 1 day ago

Comply with any additional requests that may arise pertaining to Guest Service Attendant duties....

Guest Service Representative

  • Boston, MA (5 miles from Malden, MA)
  • 1 day ago
  • Boston, MA (5 miles from Malden, MA)
  • 1 day ago

Additional Information Part-time, Overnight Shifts, Fridays and Saturdays Job Number 24216415 Job Category Rooms & Guest Services Operations Location The Westin Copley Place Boston, 10 Huntington Ave...

Administrative Assistant & Receptionist

  • Waltham, MA (10 miles from Malden, MA)
  • 1 day ago
  • Waltham, MA (10 miles from Malden, MA)
  • 1 day ago

Come join a winning team! Here at Imprivata, youll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a...

Receptionist - 561713 $32-$33

  • Boston, MA (5 miles from Malden, MA)
  • 1 day ago
  • Boston, MA (5 miles from Malden, MA)
  • 1 day ago

A service-oriented attitude and comfort supporting a wide variety of tasks. Familiarity with Microsoft Office and general office equipment....

Receptionist

  • Boston, MA (5 miles from Malden, MA)
  • 1 day ago
  • Boston, MA (5 miles from Malden, MA)
  • 1 day ago

Responsibilities Provide a welcoming experience for clients, visitors, and employees while serving as the primary point of contact for requests Answer and direct phone calls in a professional and courteous...

Front Office Agent

  • Boston, MA (5 miles from Malden, MA)
  • 1 day ago
  • Boston, MA (5 miles from Malden, MA)
  • 1 day ago

A commitment to delivering exceptional guest service and maintaining brand standards....

PT Front Desk Associate - Residence Inn Concord

  • Concord, MA (15 miles from Malden, MA)
  • 2 days ago
  • Concord, MA (15 miles from Malden, MA)
  • 2 days ago

Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...

Receptionist

  • Cambridge, MA (5 miles from Malden, MA)
  • 2 days ago
  • Cambridge, MA (5 miles from Malden, MA)
  • 2 days ago

Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests needs....

Front Desk Representative

  • Waltham, MA (10 miles from Malden, MA)
  • 2 days ago
  • Waltham, MA (10 miles from Malden, MA)
  • 2 days ago

Ophthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a...

Front Desk Coordinator- Full Time

  • Concord, MA (15 miles from Malden, MA)
  • 2 days ago
  • Concord, MA (15 miles from Malden, MA)
  • 2 days ago

Front Desk Coordinator- Full Time Concord, MA 01742, USA Req #5010 Thursday, April 17, 2025 Full Time Front Desk Medical Coordinator At RestorixHealth, our mission is simpleto restore health and...

Demographic Data for Malden, MA

Moving to Malden, MA? Find some basic demographic data about Malden, MA below.


Local
National
66,274
1,012
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Malden, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Malden, MA offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Malden, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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