Front Desk Attendant Jobs in Northampton, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Agawam, MA (18 miles from Northampton, MA)
- 1 day ago
- Agawam, MA (18 miles from Northampton, MA)
- 1 day ago
Receptionist Located in Agawam, MA Salary: Starting at \$19.00/hrExpress Employment is currently looking for a Receptionist for ourclient in Agawam, MA. Starting at \$19/hr Monday-Friday Day Shift...
Medical Receptionist - GI Department
- Springfield, MA (15 miles from Northampton, MA)
- 2 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 2 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Medical Receptionist - Thoracic Surgery - Per Diem
- Springfield, MA (15 miles from Northampton, MA)
- 5 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 5 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Chicopee, MA (11 miles from Northampton, MA)
- 5 days ago
- Chicopee, MA (11 miles from Northampton, MA)
- 5 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Medical Receptionist - Orthopedics
- Springfield, MA (15 miles from Northampton, MA)
- 5 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 5 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Agawam, MA (18 miles from Northampton, MA)
- 5 days ago
- Agawam, MA (18 miles from Northampton, MA)
- 5 days ago
Receptionist Job Description: Greet people as they enter the Agency,answer calls, answer general information questions, screen visitors, anddeliver messages. Accurately type memos,...
Receptionist (Concierge-Part Timr)
- Longmeadow, MA (19 miles from Northampton, MA)
- 5 days ago
- Longmeadow, MA (19 miles from Northampton, MA)
- 5 days ago
Concierge (Receptionist) \| Part Time\| JGS Lifecare JGS Lifecare,located in the quaint town of Longmeadow, MA, has been the proudcaretaker of the elderly within the local community for over 100...
Medical Receptionist - Scheduling - Gastroenterology
- Springfield, MA (15 miles from Northampton, MA)
- 5 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 5 days ago
Employment Type: Full time Shift: Day Shift Description: Position Purpose: The Scheduler II is accountable for coordinating all scheduling, communications and paperwork associated with patients...
- Springfield, MA (15 miles from Northampton, MA)
- 6 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 6 days ago
Our client is seeking a bilingual Receptionist to be the first point of contact for their valued clients. Key Responsibilities: Answer and direct incoming phone calls to the appropriate...
Medical Receptionist / Front Desk Receptionist
- Springfield, MA (15 miles from Northampton, MA)
- 11 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 11 days ago
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...
RECEPTIONIST - EASTHAMPTON Staffing Now Easthampton
- Easthampton, MA (5 miles from Northampton, MA)
- 11 days ago
- Easthampton, MA (5 miles from Northampton, MA)
- 11 days ago
RECEPTIONIST - EASTHAMPTON Staffing Now Easthampton, MA (Onsite) Contractor Job Details We are seeking a Receptionist to join our client's busy team. Key Responsibilities: Greeting all guests in a...
Front Desk Coordinator - Enfield, CT
- Enfield, CT (24 miles from Northampton, MA)
- 12 days ago
- Enfield, CT (24 miles from Northampton, MA)
- 12 days ago
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love...
Medical Receptionist - General Surgery
- Springfield, MA (15 miles from Northampton, MA)
- 13 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 13 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Chevy/GMC Automotive Service Receptionist
- Springfield, MA (15 miles from Northampton, MA)
- 19 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 19 days ago
Chevy/GMC Automotive Service Receptionist Job Details Job Location Chevy/GMC Springfield - Springfield, MA Position Type Full Time Job Description Customer Retention Specialist Balise is a third...
- Ware, MA (17 miles from Northampton, MA)
- 19 days ago
- Ware, MA (17 miles from Northampton, MA)
- 19 days ago
Night Receptionist Job Type: Permanent Job Sector: Food, Beverage Region: South East Location: Ware Salary: 28,282 per annum Salary Description: 28282 Posted: 28/03/2025 Recruiter: Exclusive...
Demographic Data for Northampton, MA
Moving to Northampton, MA? Find some basic demographic data about Northampton, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Northampton, MA
Highest Education Level
Front Desk Attendants in Northampton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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