Front Desk Attendant Jobs in Washington, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-11 of 11 Jobs

Front Desk Night Audit - InterContinental - The Wharf

  • Washington, MA
  • 3 days ago
  • Washington, MA
  • 3 days ago

Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg)....

Receptionist

  • Washington, MA
  • 4 days ago
  • Washington, MA
  • 4 days ago

Re-directs calls as needed and takes adequately detailed messages when required Greets, assists and/or directs visitors, vendors and the general public employing a professional, courteous, and respectful...

Medical Receptionist

  • Great Barrington, MA (14 miles from Washington, MA)
  • 5 days ago
  • Great Barrington, MA (14 miles from Washington, MA)
  • 5 days ago

Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects...

Receptionist for Healing Arts Desk

  • Stockbridge, MA (10 miles from Washington, MA)
  • 6 days ago
  • Stockbridge, MA (10 miles from Washington, MA)
  • 6 days ago

Job Details Job Location: 57 INTERLAKEN RD - STOCKBRIDGE, MA Salary Range: $17.00 - $17.54 Hourly Description POSITION SUMMARY The Receptionist for the Healing Arts Department provides a warm and...

RECEPTIONIST - EASTHAMPTON Staffing Now Easthampton

  • Easthampton, MA (21 miles from Washington, MA)
  • 11 days ago
  • Easthampton, MA (21 miles from Washington, MA)
  • 11 days ago

RECEPTIONIST - EASTHAMPTON Staffing Now Easthampton, MA (Onsite) Contractor Job Details We are seeking a Receptionist to join our client's busy team. Key Responsibilities: Greeting all guests in a...

Receptionist Per Diem

  • Pittsfield, MA (12 miles from Washington, MA)
  • 27 days ago
  • Pittsfield, MA (12 miles from Washington, MA)
  • 27 days ago

The Career You Want. The Care You Give. The Compassion They Deserve. At Wingate, we understand that at the heart of great care are great people and we\'re proud of the talented individuals who...

Guest Service Representative

  • Washington, MA
  • 30+ days ago
  • Washington, MA
  • 30+ days ago

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....

Front Desk Receptionist

  • Westfield, MA (21 miles from Washington, MA)
  • 30+ days ago
  • Westfield, MA (21 miles from Washington, MA)
  • 30+ days ago

This front desk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both face to face and...

Front Desk Agent

  • Washington, MA
  • 45+ days ago
  • Washington, MA
  • 45+ days ago

Front Desk Agents are responsible for providing exceptional guest service in a friendly, welcoming and courteous manner....

Customer Service Representative

  • Westfield, MA (21 miles from Washington, MA)
  • 45+ days ago
  • Westfield, MA (21 miles from Washington, MA)
  • 45+ days ago

Location: 50 Springfield Rd, Westfield, Massachusetts 01085 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the...

Front Desk Agent

  • Washington, MA
  • 90+ days ago
  • Washington, MA
  • 90+ days ago

Company Description Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and...

Demographic Data for Washington, MA

Moving to Washington, MA? Find some basic demographic data about Washington, MA below.


Local
National
7,029,832
179,192

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Washington, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Washington, MA offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Washington, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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