Front Desk Attendant Jobs in Ann Arbor, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 37 Jobs

Medical Receptionist

  • Canton, MI (19 miles from Ann Arbor, MI)
  • 11 hours ago
  • Canton, MI (19 miles from Ann Arbor, MI)
  • 11 hours ago

Greets all individuals arriving at the office courteously and ensures that their needs are met.2....

Receptionist SO

  • Wayne, MI (23 miles from Ann Arbor, MI)
  • 12 hours ago
  • Wayne, MI (23 miles from Ann Arbor, MI)
  • 12 hours ago

Under moderate direction, greets patients and visitors, provides direction as needed, answer phone calls and interviews patients to obtain required information and verifying demographics...

Concierge/Receptionist- Part Time Weekends (4pm-8pm)

  • Novi, MI (21 miles from Ann Arbor, MI)
  • 15 hours ago
  • Novi, MI (21 miles from Ann Arbor, MI)
  • 15 hours ago

When you work at Rose Senior Living Providence Park, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company -...

Receptionist

  • New Hudson, MI (19 miles from Ann Arbor, MI)
  • 2 days ago
  • New Hudson, MI (19 miles from Ann Arbor, MI)
  • 2 days ago

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make...

Front Desk Agent - PM

  • Ann Arbor, MI
  • 4 days ago
  • Ann Arbor, MI
  • 4 days ago

If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!...

Physical Therapy Receptionist

  • Ann Arbor, MI
  • 4 days ago
  • Ann Arbor, MI
  • 4 days ago

Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients....

Cashier Guest Service Representative NOVI Full & Part Time Available

  • Novi, MI (21 miles from Ann Arbor, MI)
  • 5 days ago
  • Novi, MI (21 miles from Ann Arbor, MI)
  • 5 days ago

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....

Receptionist $16 (Part Time)

  • Ann Arbor, MI
  • 6 days ago
  • Ann Arbor, MI
  • 6 days ago

Receptionist $16 (Part Time) Arrow Senior Living - 3.6 Ann Arbor, MI Job Details Part-time $16 - $20 an hour 7 hours ago Benefits Disability insurance Health insurance Dental insurance Tuition...

Receptionist

  • Ann Arbor, MI
  • 7 days ago
  • Ann Arbor, MI
  • 7 days ago

Company Description Over the last 30 years, Plymouth Physical Therapy Specialists has cultivated a state-of-the-art physical therapy practice focusing on putting our patients' needs first. Our...

Guest Service Representative

  • Ann Arbor, MI
  • 8 days ago
  • Ann Arbor, MI
  • 8 days ago

As a Guest Service Representative at Nothing Bundt Cakes, you're more than just a team member - you're a celebration specialist!...

Guest Service Representative Full Time

  • Brighton, MI (21 miles from Ann Arbor, MI)
  • 10 days ago
  • Brighton, MI (21 miles from Ann Arbor, MI)
  • 10 days ago

Benefits: Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance At Nothing Bundt Cakes, we refer to our guest services representatives...

Receptionist

  • Howell, MI (21 miles from Ann Arbor, MI)
  • 11 days ago
  • Howell, MI (21 miles from Ann Arbor, MI)
  • 11 days ago

Receptionist Livingston ESA Livingston ESA - Howell, Michigan This job is also posted in Livingston Educational Service Agency Job Details Job ID:5088061 Application Deadline:Posted until filled...

Receptionist-Senior Living

  • Novi, MI (21 miles from Ann Arbor, MI)
  • 11 days ago
  • Novi, MI (21 miles from Ann Arbor, MI)
  • 11 days ago

Location: Fox Run Village by Erickson Senior Living Join our team as a Communications Specialist (Front Desk), a crucial role within our community. As the first point of contact for residents,...

Security Lobby Receptionist - Various Shifts

  • Novi, MI (21 miles from Ann Arbor, MI)
  • 12 days ago
  • Novi, MI (21 miles from Ann Arbor, MI)
  • 12 days ago

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive...

Receptionist

  • Wayne, MI (23 miles from Ann Arbor, MI)
  • 12 days ago
  • Wayne, MI (23 miles from Ann Arbor, MI)
  • 12 days ago

The successful candidate: has a high school diploma or equivalent. preferably has one-year experience in a high traffic receptionist or customer service-oriented position. has a welcoming, pleasant...

Demographic Data for Ann Arbor, MI

Moving to Ann Arbor, MI? Find some basic demographic data about Ann Arbor, MI below.


Local
National
170,723
4,824
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Ann Arbor, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Ann Arbor, MI offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Ann Arbor, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »