Front Desk Attendant Jobs in Detroit, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Patient Coordinator/Medical Receptionist - ARC Royal Oak
- Eye Care Partners
- Royal Oak, MI (10 miles from Detroit, MI)
- 11 days ago
- Eye Care Partners
- Royal Oak, MI (10 miles from Detroit, MI)
- 11 days ago
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
- Romulus, MI (17 miles from Detroit, MI)
- 6 hours ago
- Romulus, MI (17 miles from Detroit, MI)
- 6 hours ago
Additional Information Front Desk Agent Job Number 24207456 Job Category Rooms & Guest Services Operations Location The Westin Detroit Metropolitan Airport, 2501 Worldgateway Place, Romulus, Michigan...
- Troy, MI (18 miles from Detroit, MI)
- 6 hours ago
- Troy, MI (18 miles from Detroit, MI)
- 6 hours ago
Additional Information Evening Shift Job Number 24218268 Job Category Rooms & Guest Services Operations Location Courtyard Detroit Troy, 1525 East Maple Road, Troy, Michigan, United States VIEW ON MAP...
Overview Comprehensive Woman's Care, a Partner Practice of Together Women's Health, is seeking a full time Receptionist to join their growing team. The Receptionist is a brand ambassador and is...
Works in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Assist Manager with daily gift shop duties. Please send your resume....
Receptionist-Administrative Assistant
- Wyandotte, MI (10 miles from Detroit, MI)
- 2 days ago
- Wyandotte, MI (10 miles from Detroit, MI)
- 2 days ago
Position Summary: The Receptionist/Administrative Assistant provides general office and project related support including assisting visitors, volunteers and staff, answering telephones, and...
- Dearborn, MI (6 miles from Detroit, MI)
- 2 days ago
- Dearborn, MI (6 miles from Detroit, MI)
- 2 days ago
Id : 25064862, Title : Front Desk Agent, Category : Rooms & Guest Services Operations, RequisitionType : Non-Management, JobGrade : null, RequisitionId : ...737, ExternalPostedStartDate : 2025-04-15T19...
Aveda Institute Front Desk Receptionist - Day,Evening, & Weekend Shifts Available
- Royal Oak, MI (10 miles from Detroit, MI)
- 2 days ago
- Royal Oak, MI (10 miles from Detroit, MI)
- 2 days ago
At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry. You'll be the face of our brand, ensuring our guests have an unforgettable experience....
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
Guest Service Representative/Cashier
- Troy, MI (18 miles from Detroit, MI)
- 2 days ago
- Troy, MI (18 miles from Detroit, MI)
- 2 days ago
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....
- Taylor, MI (13 miles from Detroit, MI)
- 2 days ago
- Taylor, MI (13 miles from Detroit, MI)
- 2 days ago
Duties and Responsibilities Provide courteous, prompt and accurate telephone answering service for all dealership personnel. Handle telephone transactions quickly, and courteously....
Patient Services Representative (Medical Receptionist)
- Woodhaven, MI (17 miles from Detroit, MI)
- 3 days ago
- Woodhaven, MI (17 miles from Detroit, MI)
- 3 days ago
Beaumont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Beaumont Urgent Care as a...
As Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests....
- Garden City, MI (14 miles from Detroit, MI)
- 3 days ago
- Garden City, MI (14 miles from Detroit, MI)
- 3 days ago
Overview Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers...
or administrative work such as scheduling appointments, making travel arrangements, typing, filing, making copies, completing reports or presentations Answer and direct incoming calls in a prompt, courteous...
Demographic Data for Detroit, MI
Moving to Detroit, MI? Find some basic demographic data about Detroit, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Detroit, MI
Highest Education Level
Front Desk Attendants in Detroit, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »