Concierge Jobs in Detroit, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge - (Pine Knob, Meadow Brook, Michigan Lottery Amphitheatre)
- Detroit, MI
- 6 hours ago
- Detroit, MI
- 6 hours ago
Amaze, Inspire, Unite Job Summary: To be an ambassador of Ilitch Sports + Entertainment, by providing first class customer service to every single guest. Key Responsibilities: Welcome and greet...
- Novi, MI (22 miles from Detroit, MI)
- 1 day ago
- Novi, MI (22 miles from Detroit, MI)
- 1 day ago
In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....
As a Concierge, youll drive hospitality within the Rock Family of Companies and serve as the first point of contact for all guests and team members....
- Livonia, MI (15 miles from Detroit, MI)
- 1 day ago
- Livonia, MI (15 miles from Detroit, MI)
- 1 day ago
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
Concierge for Senior Living Facility
- Southfield, MI (15 miles from Detroit, MI)
- 2 days ago
- Southfield, MI (15 miles from Detroit, MI)
- 2 days ago
Responsibilities/Qualifications Red Run Senior Living Facility in Madison Heights is looking for an amazing Concierge....
Care Concierge - Medical Assistant
- Royal Oak, MI (10 miles from Detroit, MI)
- 5 days ago
- Royal Oak, MI (10 miles from Detroit, MI)
- 5 days ago
The Care Concierge will often have the single most interactions with our patients and their family members in the community....
- Warren, MI (12 miles from Detroit, MI)
- 6 days ago
- Warren, MI (12 miles from Detroit, MI)
- 6 days ago
EV Concierge Business Professional Warren, MI Contract Mar 3, 2025 Job Title- EV Concierge 100% remote Training: 10 weeks long with no time off permitted during the training period or the first 60 days...
Remote WorkConcierge-Afternoons- (4pm-8pm)
- Southfield, MI (15 miles from Detroit, MI)
- 6 days ago
- Southfield, MI (15 miles from Detroit, MI)
- 6 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Golf Concierge - The Cardinal Golf Course
- Plymouth, MI (24 miles from Detroit, MI)
- 9 days ago
- Plymouth, MI (24 miles from Detroit, MI)
- 9 days ago
Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Golf Concierge to join our team! SBL is an organization whose success is rooted in its service culture....
- Shelby Township, MI (22 miles from Detroit, MI)
- 13 days ago
- Shelby Township, MI (22 miles from Detroit, MI)
- 13 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Grosse Pointe Woods, MI (7 miles from Detroit, MI)
- 13 days ago
- Grosse Pointe Woods, MI (7 miles from Detroit, MI)
- 13 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Patient Coordinator I Concierge Service/Medical Records - McLaren Careers
- Southfield, MI (15 miles from Detroit, MI)
- 18 days ago
- Southfield, MI (15 miles from Detroit, MI)
- 18 days ago
McLaren Health Care Patient Coordinator I Concierge Service/Medical Records - McLaren Careers in Southfield , Michigan Responsibilities: 1....
Patient Coordinator I Concierge Service/Medical Records
- Southfield, MI (15 miles from Detroit, MI)
- 19 days ago
- Southfield, MI (15 miles from Detroit, MI)
- 19 days ago
Responsibilities: Procure Medical Records: Retrieve and compile medical records for all new patients entering Karmanos Cancer Institute. External Record Requests: Initiate and track requests for...
- Farmington Hills, MI (20 miles from Detroit, MI)
- 25 days ago
- Farmington Hills, MI (20 miles from Detroit, MI)
- 25 days ago
Beztak is looking to hire a Gatehouse Concierge to join our team. This position is responsible for monitoring access to the community while providing positive and professional customer service....
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation....
Demographic Data for Detroit, MI
Moving to Detroit, MI? Find some basic demographic data about Detroit, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Detroit, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Detroit, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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