Front Desk Attendant Jobs in Pontiac, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 69 Jobs
Eye Care Partners

Patient Coordinator/Medical Receptionist - ARC Royal Oak

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Concierge/Receptionist- Part Time Weekends (4pm-8pm)

  • Novi, MI (18 miles from Pontiac, MI)
  • 22 hours ago
  • Novi, MI (18 miles from Pontiac, MI)
  • 22 hours ago

When you work at Rose Senior Living Providence Park, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company -...

Front Desk

  • Troy, MI (8 miles from Pontiac, MI)
  • 1 day ago
  • Troy, MI (8 miles from Pontiac, MI)
  • 1 day ago

Additional Information Evening Shift Job Number 24218268 Job Category Rooms & Guest Services Operations Location Courtyard Detroit Troy, 1525 East Maple Road, Troy, Michigan, United States VIEW ON MAP...

Receptionist

  • New Hudson, MI (20 miles from Pontiac, MI)
  • 2 days ago
  • New Hudson, MI (20 miles from Pontiac, MI)
  • 2 days ago

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make...

Aveda Institute Front Desk Receptionist - Day,Evening, & Weekend Shifts Available

  • Royal Oak, MI (14 miles from Pontiac, MI)
  • 3 days ago
  • Royal Oak, MI (14 miles from Pontiac, MI)
  • 3 days ago

At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry. You'll be the face of our brand, ensuring our guests have an unforgettable experience....

Guest Service Representative/Cashier

  • Troy, MI (8 miles from Pontiac, MI)
  • 3 days ago
  • Troy, MI (8 miles from Pontiac, MI)
  • 3 days ago

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....

Receptionist - Admitting

  • Garden City, MI (23 miles from Pontiac, MI)
  • 4 days ago
  • Garden City, MI (23 miles from Pontiac, MI)
  • 4 days ago

Overview Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers...

Customer Service Representative

  • Clarkston, MI (7 miles from Pontiac, MI)
  • 5 days ago
  • Clarkston, MI (7 miles from Pontiac, MI)
  • 5 days ago

Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up,...

Cashier Guest Service Representative NOVI Full & Part Time Available

  • Novi, MI (18 miles from Pontiac, MI)
  • 5 days ago
  • Novi, MI (18 miles from Pontiac, MI)
  • 5 days ago

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....

Receptionist ( 4p-8p)

  • Roseville, MI (21 miles from Pontiac, MI)
  • 6 days ago
  • Roseville, MI (21 miles from Pontiac, MI)
  • 6 days ago

The successful candidate: has a high school diploma or equivalent. preferably has one-year experience in a high traffic receptionist or customer service-oriented position. has a welcoming, pleasant...

Front Desk Receptionist

  • Rochester, MI (8 miles from Pontiac, MI)
  • 7 days ago
  • Rochester, MI (8 miles from Pontiac, MI)
  • 7 days ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Front Desk Agent - Part Time

  • Auburn Hills, MI (2 miles from Pontiac, MI)
  • 8 days ago
  • Auburn Hills, MI (2 miles from Pontiac, MI)
  • 8 days ago

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....

Receptionist (Scheduling) Part-Time

  • Southfield, MI (11 miles from Pontiac, MI)
  • 9 days ago
  • Southfield, MI (11 miles from Pontiac, MI)
  • 9 days ago

SCHEDULING RECEPTIONIST POSITION SUMMARY: Under the supervision of the Scheduling Manager, the PACE Southeast Michigan (PACE SEMI) Scheduling Receptionist will support the scheduling team at our...

Front Desk Receptionist

  • Birmingham, MI (9 miles from Pontiac, MI)
  • 9 days ago
  • Birmingham, MI (9 miles from Pontiac, MI)
  • 9 days ago

About Us AirSculpt is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure...

Guest Service Representative Full Time

  • Brighton, MI (24 miles from Pontiac, MI)
  • 10 days ago
  • Brighton, MI (24 miles from Pontiac, MI)
  • 10 days ago

Benefits: Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance At Nothing Bundt Cakes, we refer to our guest services representatives...

Demographic Data for Pontiac, MI

Moving to Pontiac, MI? Find some basic demographic data about Pontiac, MI below.


Local
National
61,704
947
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Pontiac, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Pontiac, MI offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Pontiac, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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