Concierge Jobs in Pontiac, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Patient Coordinator I Concierge Service
- Southfield, MI (11 miles from Pontiac, MI)
- 9 hours ago
- Southfield, MI (11 miles from Pontiac, MI)
- 9 hours ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
Membership Concierge Opening Shifts (4am)
- Novi, MI (18 miles from Pontiac, MI)
- 21 hours ago
- Novi, MI (18 miles from Pontiac, MI)
- 21 hours ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Novi, MI (16 miles from Pontiac, MI)
- 2 days ago
- Novi, MI (16 miles from Pontiac, MI)
- 2 days ago
In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....
- Livonia, MI (21 miles from Pontiac, MI)
- 3 days ago
- Livonia, MI (21 miles from Pontiac, MI)
- 3 days ago
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
- Novi, MI (18 miles from Pontiac, MI)
- 3 days ago
- Novi, MI (18 miles from Pontiac, MI)
- 3 days ago
In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....
Concierge for Senior Living Facility
- Southfield, MI (11 miles from Pontiac, MI)
- 3 days ago
- Southfield, MI (11 miles from Pontiac, MI)
- 3 days ago
Responsibilities/Qualifications Red Run Senior Living Facility in Madison Heights is looking for an amazing Concierge....
- Romeo, MI (17 miles from Pontiac, MI)
- 3 days ago
- Romeo, MI (17 miles from Pontiac, MI)
- 3 days ago
JOB DETAILS Job Details Concierge Job Code Number 285791173 Job Description JOIN TEAM TRILOGY Job Description Summary The Concierge will help residents with daily or specialty needs, such as clerical...
Care Concierge - Medical Assistant
- Royal Oak, MI (14 miles from Pontiac, MI)
- 7 days ago
- Royal Oak, MI (14 miles from Pontiac, MI)
- 7 days ago
The Care Concierge will often have the single most interactions with our patients and their family members in the community....
- Warren, MI (18 miles from Pontiac, MI)
- 7 days ago
- Warren, MI (18 miles from Pontiac, MI)
- 7 days ago
EV Concierge Business Professional Warren, MI Contract Mar 3, 2025 Job Title- EV Concierge 100% remote Training: 10 weeks long with no time off permitted during the training period or the first 60 days...
Remote WorkConcierge-Afternoons- (4pm-8pm)
- Southfield, MI (11 miles from Pontiac, MI)
- 8 days ago
- Southfield, MI (11 miles from Pontiac, MI)
- 8 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Golf Concierge - The Cardinal Golf Course
- Plymouth, MI (24 miles from Pontiac, MI)
- 10 days ago
- Plymouth, MI (24 miles from Pontiac, MI)
- 10 days ago
Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Golf Concierge to join our team! SBL is an organization whose success is rooted in its service culture....
- Shelby Township, MI (14 miles from Pontiac, MI)
- 14 days ago
- Shelby Township, MI (14 miles from Pontiac, MI)
- 14 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Patient Coordinator I Concierge Service/Medical Records - McLaren Careers
- Southfield, MI (11 miles from Pontiac, MI)
- 19 days ago
- Southfield, MI (11 miles from Pontiac, MI)
- 19 days ago
McLaren Health Care Patient Coordinator I Concierge Service/Medical Records - McLaren Careers in Southfield , Michigan Responsibilities: 1....
Patient Coordinator I Concierge Service/Medical Records
- Southfield, MI (11 miles from Pontiac, MI)
- 20 days ago
- Southfield, MI (11 miles from Pontiac, MI)
- 20 days ago
Responsibilities: Procure Medical Records: Retrieve and compile medical records for all new patients entering Karmanos Cancer Institute. External Record Requests: Initiate and track requests for...
- Farmington Hills, MI (12 miles from Pontiac, MI)
- 26 days ago
- Farmington Hills, MI (12 miles from Pontiac, MI)
- 26 days ago
Beztak is looking to hire a Gatehouse Concierge to join our team. This position is responsible for monitoring access to the community while providing positive and professional customer service....
Demographic Data for Pontiac, MI
Moving to Pontiac, MI? Find some basic demographic data about Pontiac, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pontiac, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pontiac, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Driving
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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